Dunkin'

3.9
357 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Nashua, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
471 Amherst St, Nashua, NH
03063, United States

Hours

Reviews

3.9
357 reviews
5 stars
179
4 stars
67
3 stars
49
2 stars
18
1 star
44

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor customer service, with instances of rudeness and unprofessional behavior from staff.

Order Accuracy

A significant number of reviews mentioned issues with incorrect orders and food preparation.

Speed of Service

Customers frequently noted slow service, particularly during busy times, leading to frustration.

Coffee Quality

Several reviews criticized the quality of the coffee, describing it as burnt or poorly made.

Staff Friendliness

Despite negative experiences, some customers praised specific staff members for their friendliness and good service.
  • MH
    Michael Hayes
    6 days ago
    2.0
    A dozen donuts are now $13.99, plus tip! Buying donuts is now a "special event only".
  • RT
    R T
    Dec 21, 2025
    4.0
    nice kids working the counter
  • JK
    jackie kleca
    Nov 25, 2025
    1.0
    I came to this Dunkin yesterday Nov 24th, around 12:30pm. I ordered my husband a black coffee with only sugar. And myself the cookie butter iced coffee. The lady repeated the order to me as cookie butter black with only the cookie butter flavor and black coffee with cream. I corrected the Oder and we pulled forward and paid. My husband coffee was correct but I got the black coffee with cookie butter flavor. I looked and the lady and said this is not what I ordered. She stared at for a second and slammed the window! This place is so rude!!! Horrible customer service. I am here visiting my daughter and told her what happened and she said she should have told me to not go to that Dunkin. They are rude and your order will never be right!
  • AJ
    Ali Juliano
    Oct 30, 2025
    1.0
    I arrived at this location at 8:38am on Thursday, October 30, 2025. There was another customer in front of me still waiting to have his order taken. There were about 5-6 people working at the time I visited this location. The customer that was in line before me didnt get his order taken until 8:43am. The drive thru line was to the middle of the parking lot and it seemed as though the workers were deliberately ignoring in store customers to crank out drive thru and on the go orders. As a former trainer for Dunks, it was completely unacceptable for the workers to not even acknowledge me or the other customer until I made direct eye contact with the young lady that took our orders. My order was taken at 8:44am. I received my medium hot coffee with 7 caramel and extra cream at 8:50am, along with my breakfast sandwich, which was a bacon, egg and cheese on an English muffin. The English muffin and egg were the only items that were hot on my sandwich and I didnt even eat the hash browns because of how irritated I was due to the service, or lack there of, from this location. This location just gets worse and worse each time I visit.
  • JA
    James Anderson
    Oct 18, 2025
    1.0
    October 18th 2025 2:58PM. Young African American woman with the fake red weave, horrible customer service. Horrible attitude horrible energy. Other employee, young white lady who worked the front register, great energy and attitude, great customer service. This review is written by a black man by the way. Manager needs to teach that black employee how to interact with customers.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' at 471 Amherst St, Nashua, NH?

Dunkin' at 471 Amherst St, Nashua, NH is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.