Dunkin'

3.9
353 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Nashua, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
471 Amherst St, Nashua, NH
03063, United States

Hours

Reviews

3.9
353 reviews
5 stars
179
4 stars
66
3 stars
49
2 stars
17
1 star
42

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, particularly during busy hours, with long wait times in both drive-thru and in-store.

Customer Service

Mixed reviews on customer service; some staff were praised for friendliness while others were criticized for rudeness and poor attitudes.

Order Accuracy

Many customers experienced issues with incorrect orders, including wrong items and poorly prepared food.

Cleanliness

Concerns were raised about cleanliness, with reports of dirty tables and unsanitary conditions in the facility.

Product Quality

Inconsistent quality of food and beverages, with complaints about burnt coffee and improperly prepared food items.
  • AJ
    Ali Juliano
    Oct 30, 2025
    1.0
    I arrived at this location at 8:38am on Thursday, October 30, 2025. There was another customer in front of me still waiting to have his order taken. There were about 5-6 people working at the time I visited this location. The customer that was in line before me didnt get his order taken until 8:43am. The drive thru line was to the middle of the parking lot and it seemed as though the workers were deliberately ignoring in store customers to crank out drive thru and on the go orders. As a former trainer for Dunks, it was completely unacceptable for the workers to not even acknowledge me or the other customer until I made direct eye contact with the young lady that took our orders. My order was taken at 8:44am. I received my medium hot coffee with 7 caramel and extra cream at 8:50am, along with my breakfast sandwich, which was a bacon, egg and cheese on an English muffin. The English muffin and egg were the only items that were hot on my sandwich and I didnt even eat the hash browns because of how irritated I was due to the service, or lack there of, from this location. This location just gets worse and worse each time I visit.
  • JA
    James Anderson
    Oct 18, 2025
    1.0
    October 18th 2025 2:58PM. Young African American woman with the fake red weave, horrible customer service. Horrible attitude horrible energy. Other employee, young white lady who worked the front register, great energy and attitude, great customer service. This review is written by a black man by the way. Manager needs to teach that black employee how to interact with customers.
  • SP
    Seamus Packer
    Oct 12, 2025
    1.0
    It's one thing to be a little bit black around the edges but they weren't busy and it was served to us like this we didn't notice till we're already 5 minutes down the road and on our way to an appointment this is absolutely infuriating
  • JC
    Jorge Costa
    Sep 9, 2025
    5.0
    Got to love their hot coffees.
  • VR
    Vivian Rios
    Aug 27, 2025
    1.0
    Management should really help their team. Middle of lunch rush and there’s only two ladies trying their best. Everyone can understand call outs and unforeseen issues but when push comes to shove isn’t customer service supposed to take priority. Not to mention the easily 5 cars that drove away choosing not to wait any longer. We’re talking 10minutes and more. If you don’t care about your team at least care about your customers.

Frequently Asked Questions About Dunkin'

What are the regular opening hours for Dunkin' at 471 Amherst St, Nashua, NH?

Dunkin' at 471 Amherst St, Nashua, NH is open daily from 5:00 AM to 7:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.