Dunkin'

3.6
403 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Nashua, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
260 Amherst St, Nashua, NH
03063, United States

Hours

Reviews

3.6
403 reviews
5 stars
174
4 stars
77
3 stars
47
2 stars
22
1 star
83

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported rude and unhelpful staff, with several instances of poor attitude and lack of acknowledgment.

Service Speed

Numerous reviews highlighted extremely slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Several customers noted the location's cleanliness issues, describing it as filthy and poorly maintained.

Order Accuracy

Frequent complaints about incorrect orders and poorly made drinks were mentioned, indicating a lack of attention to detail.

Staff Training

Reviews suggest that staff training is inadequate, leading to inconsistent service and mistakes.
  • AP
    Always Polite
    3 days ago
    1.0
    This place is a joke. Been few times. Never good. Coffee always burnt. Employees always cross contamination and not working. Management is a let down and see why the Employees do what they do. They make a horrible coffee and when politely asked to have it made correctly they including manger gives nothing but attitude and disrespect even with showing a digital record in app as proof of purchase. Never a good experience here. Laughing joke in the community is the only thing they have going for them and its a shame because its a Dunkin company. Which is not how they treat their customers and they hold themselves to a higher standard. Of which THIS STORE so NOT come close to meeting.
  • AA
    AnotherOne
    5 days ago
    1.0
    If I could give a zero I would. Been to this location a few times. Not once has it been a good visit. Food always half made and messy. Coffee never correct. Crushed donuts. It doesn't matter the shift all the employees are untrained. Thinking the manager would help with a on going issues of coffee being made wrong but nope ..manger is unprofessional and bad face for dunkin. Store is clean though!
  • BL
    bobby langill
    Dec 6, 2025
    5.0
    I don’t normally stop at this dunks. But occasionally I do in the early morning hours. The gentleman who works the morning shift here at the drive thru, is absolutely a pleasure to see each and every time.
  • LC
    Laura Chapman
    Nov 7, 2025
    1.0
    Stopped at the Dunkin’ on 260 Amherst St in Nashua while heading back home to Concord after visiting a friend, and honestly the experience was terrible. The girl working she had an head band I think had such an attitude for no reason. I asked to have my coffee remade because it didn’t look right, and she sighed, rolled her eyes, and acted like I was asking for the world. I work in the food industry too, so I get that people have rough days — but that’s never an excuse to be rude to customers. All I wanted was my coffee fixed, not an attitude. Definitely won’t be coming back to this location.
  • TE
    Tiffany Eddy
    Nov 7, 2025
    2.0
    Went to Dunkin this morning as I always go to this Dunkin’s but the new order taker who I’ve never seen before was very rude and gave a lot of attitude. I’d love to say that I will come back but as long as she is here I no longer will be coming back. It stinks cause this is my favorite Dunkin 😪

Frequently Asked Questions About Dunkin'

What are the regular operating hours at Dunkin’ on Amherst St in Nashua, NH?

Dunkin’ at 260 Amherst St, Nashua, NH is open Monday to Friday from 4:00 AM to 9:00 PM, and on weekends from 5:00 AM to 9:00 PM.

Does this Dunkin’ location offer delivery and curbside pickup services?

Yes, this Dunkin’ location offers both delivery and curbside pickup services for customer convenience.