Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported frequent issues with incorrect orders and missing items.
Service Speed
Customers experienced long wait times, often exceeding 20 minutes, particularly in the drive-thru.
Food Quality
Feedback indicated inconsistent food quality, with some items served cold or poorly prepared.
Cleanliness
Several reviews highlighted unsanitary conditions in the dining area and bathrooms.
Staff Attitude
Customer service was often described as unprofessional, with rude or indifferent staff behavior.
KR
kimberly rossignol
Nov 15, 2025
2.0
Ordered a sausage biscuit with egg, hash brown and small oj. Was told $7.89 when I got to the window she charged me $12.89 REALLY!! She said because I had an egg it was more.
That's right $5.00 for a stupid egg
Never Again.
CC
Cam
Oct 13, 2025
1.0
Me & my mom waited a good 20 mins
KU
Keith Unger
Oct 5, 2025
1.0
Didn’t fill the entire order I wasn’t driving 20mins back to fix their mess up all food should be in the bag when it’s handed to the customer chicken nuggets taste like they are being cooked in month old grease workers are rude
GH
Genevieve Joyce Honorico
Oct 2, 2025
3.0
We ordered the Tiny Tan Happy Meals to collect theBTS figures and only went to drive through. The initial time, the cashier was very knowledgeable and because nearly never eat at McDonald's, she coached us through their offerings and helped us order. We were so pleased with the experience we didn't hesitate to repeat our adventure the following week. Unfortunately, the cashier this second time was not well informed and even said to us, "Excuse me, we don't have BTS. What is that?4" which we found offensive.
McDonald's food is tasty and addictive but ridden with guilty pleasure. Their chocolate shake especially decadent. If you're Army or even just a Kpop fan, I highly recommend getting the Happy Meals for the figurines, which are good-sized and very aegyo. Hurry because McDonald's will be switching to another promotion after October 6th, 2025.
RP
Robert Payer
Sep 26, 2025
2.0
Had to wait 20 minutes for my order because the drive through was more important than eat in