Wendy's

3.7
1518 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
675 South Willow St., Manchester, NH
03103, United States

Hours

Reviews

3.7
1,518 reviews
5 stars
608
4 stars
388
3 stars
225
2 stars
124
1 star
173

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.

Food Quality

Mixed reviews on food quality; some found it fresh and hot, while others received cold or poorly prepared items.

Cleanliness

Several reviews mentioned dirty dining areas and restrooms, indicating a need for better maintenance.

Staff Attitude

While some employees were praised for their friendliness, many reviews highlighted a lack of professionalism and attentiveness.

Order Accuracy

Multiple customers experienced issues with incorrect orders and missing items, leading to frustration.
  • SS
    Schneemann
    Nov 5, 2025
    4.0
    No problems. Staff looked sad and depressed. Hope things get better for y'all. You deserve it.
  • LB
    L L Bouldin
    Oct 9, 2025
    5.0
    Order was perfect! Plasticware, butter and sour cream was in the bag, staff at drive thru were awesome and on their game! Good job!
  • SM
    Silas Murray
    Oct 8, 2025
    1.0
    Asked for BBQ sauce. Lady hands me 1. I said "can I get a couple more?" She said she could only give me 1 because they charge for them now (which i totally understand) I said, "even if I got 2 orders of chicken nuggets?" She said, "yes" and immediately proceeded to SLAM THE DRIVE THRU WINDOW IN MY FACE. Like damn I would have paid for the sauce, girl. I work down the road from this location and frequent this location weekly. I will not be returning.
  • AT
    Ashley Twardosky
    Oct 5, 2025
    4.0
    The food was ok. Not hot hot hot. The service was efficient, not sure if they were understaffed. The staff seemed tired, or very busy as if she was doing more than usual. Tables were all messy, but it’s fast food in the city.
  • CB
    Catherine “Cat/Cathy” Booker
    Oct 4, 2025
    5.0
    Employees are friendly. Service with a smile and always helpful. They are quick to get through a line whether it's drive-thru or eat-in.

Frequently Asked Questions About Wendy's

Is Southwillow Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.