Chipotle Mexican Grill

3.7
1363 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Mexican Restaurant
Chipotle Manchester NH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
926 S Willow St, Manchester, NH
03103, United States

Hours

Reviews

3.7
1,363 reviews
5 stars
618
4 stars
275
3 stars
124
2 stars
76
1 star
270

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported poor service, including rude staff, incorrect orders, and lack of attention to customer needs.

Food Quality

Many reviews highlighted issues with food quality, including small portions, incorrect ingredients, and overall dissatisfaction with the taste.

Cleanliness

While some customers noted cleanliness, others reported messy conditions and poor management of the dining area.

Order Accuracy

A significant number of reviews mentioned consistent problems with order accuracy, including missing items and incorrect food preparation.

Staff Attitude

Customer experiences varied widely regarding staff friendliness, with some praising individual employees while others reported unprofessional behavior.
  • SG
    Shosha Green
    6 days ago
    1.0
    I ordered a bowl and received less than a scoop of chicken, cold chips, and no Chipotle hot sauce was available at all. On top of that, the employee at the counter was extremely careless—items were essentially thrown together, I wasn’t offered a tray, and the overall interaction felt rushed and dismissive. I usually expect a certain level of consistency and quality from Chipotle, which is why this experience stood out so negatively. This location is consistently horrible. My fourth time here and this is the worst time yet. The place is also very dirty and unorganized
  • GG
    Garrett Graves
    Dec 20, 2025
    1.0
    I just walked out. They had no chicken then insisted it would be ready, so I said ok. Asked for white rice. They had about 1/4 serving and just gave me what they had left and dumped a massive scoop of black beans to cover up the teaspoon of rice they gave me.. like its insulting and gross.. im not paying $20 for a bowl of beans.. anyways I just walked out. The staff is rude and untrained.. That location could have a good business. Everyone should go to California Burrito. The food is better and the staff is way better.
  • CS
    Cameron Stone
    Dec 14, 2025
    1.0
    I've gone to Chipotle my whole life, but I will never order from this Chipotle again. My order was so sloppily made - it was drowning in sour cream, they gave me steak instead of chicken, and they gave me a side of guacamole instead of queso. On top of that, they didn't include utensils in my DoorDash order, like I specifically asked.
  • VR
    Violet Rohelia
    Nov 16, 2025
    1.0
    we placed an online order to this chipotle today and the service was awful. me and my boyfriend ordered two burrito bowls with lettuce, pico, veggies and cheese. we received sour cream and beans. we also ordered chips, a drink, and a side of pico and guacamole? literally got none of it. while it was late, there was still plenty of time before closing, and the service we received felt petty. we are both very disappointed as we frequently come here.
  • JS
    James Sweeney
    Nov 13, 2025
    2.0
    I’ve never done this but I am dumbfounded. Went in at 2:30, somehow I’m the only customer. Two guys at the ordering area look at me, say nothing, go back to food prepping and leave me standing there wondering what’s up. One person working the line and register simultaneously finally acknowledges me after I approached her. Of course they’re out of steak and fajita veggies. She scrapes the very last of what’s left of the steak, less than a normal portion, and tries to do so with the veggies but it’s pointless because there’s none and none cooking. So I got a burrito with basically nothing in it that I wanted, and find out when I get to the register that it’s 4 dollars more than it was a week ago. Queso jumped from 1.75 to 2.95 “before tax.” Manager had to explain that one to me because the kid at the register had no idea why I was confused on the price. No signage up yet and employees were complete unprepared to explain the price hike. Ate there and checked before I left - still no veggies. Who is running this place?

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill in Manchester NH?

Chipotle Mexican Grill in Manchester NH is open every day from 10:45 AM to 11:00 PM.

What services does Chipotle Manchester NH offer for convenient ordering?

They offer in-store pickup and delivery services, including online ordering through their website and app.