Dunkin'

Reviews

• AK

  Anya Kelley

  2 days ago
  3.0
  This place has great potential, but unfortunately it seems to be struggling with staffing and organization. When I visited last week, they were out of espresso and most flavor options, which was disappointing right from the start. On top of that, my orders are most often incorrect than correct. I asked for a large iced mocha latte with light ice, but received a large iced coffee instead. The drive-thru system could also use improvement. They have a two-window setup, but it’s not being used effectively. I was asked to pay and received my order at the first window, but then ended up stuck waiting because the car ahead of me was still at the second window waiting for their order. Even though I already had my drink, I couldn’t leave until the line moved. Overall, there’s definitely potential here, but better staffing, inventory management, and a more efficient drive-thru process would make a big difference.
• KS

  Kyle Sullivan

  Mar 19, 2026
  2.0
  New spot, old issues. Wish they kept the location across the street. The decision to move seems to have depleted their staff. I was the only one on the drive thru line waiting to tell them I had a mobile order, they asked me to hold for them twice, and then got one of the two drinks I ordered wrong despite the label being correct. The whole parking lot/drive thru situation is a mess!! I was super excited to go to this new one but will continue going to the one closer to my house despite this being on my way from the gym across the street. Giving it 2 stars because the person at the window was super friendly, give them a raise and hire more people!
• AW

  Alex Walczyk

  Mar 19, 2026
  5.0
  Drive thru is BEFORE the wooden fence. It's a little tight with a median on the the other side of the fence (you drive between the median and fence). The entrance to the building is AFTER the fence. Convenient distance from the highway and Mall of NH. Has a tall sign.
• LD

  L D

  Mar 15, 2026
  4.0
  Still very slow. There needs to be someone that is responsible for validating online orders. If you order food and a drink, you will always get your drink but have to ask for the food. Additionally, your drive thru is the worst design. Incredibly sharp turn to get into the drive thru and then you get trapped if someone is waiting at the second window.