McDonald's

3.3
1570 reviews
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Business Details

317 Winchester St, Keene, NH
03431, United States
(603) 352-9610
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
317 Winchester St, Keene, NH
03431, United States

Hours

Reviews

3.3
1,570 reviews
5 stars
432
4 stars
367
3 stars
355
2 stars
142
1 star
274

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers consistently reported extremely long wait times, often exceeding 30 minutes, especially in the drive-thru.

Food Quality

Many reviews mentioned cold, stale, or incorrect food orders, leading to dissatisfaction with the overall food quality.

Staffing Issues

Numerous comments highlighted understaffing and poor management, contributing to slow service and unclean conditions.

Customer Experience

Several customers expressed frustration with rude staff and poor customer service, impacting their overall experience.

Cleanliness

The restaurant was frequently described as dirty, with reports of unclean tables and restrooms.
  • SR
    Shirley Roberts
    Jan 5, 2026
    1.0
    They are rude and the management is worse. They make fun of you but mess up the orders my coffee was just a little cream no sugar or not stride i try so hard too be nice too these people but they act like I'm a bother and the male manager acts like he wants too hurt you. The female big manger acts like it's ok too give pup cups then makes fun of you as your pulling off. My ADA puppy demands pup cups because she gave him one. They never smile and there never wrong. Corporate please fix these miserable people. I got coffee all over my u haul van because the lid wasn't all the way on. And my face taste the bitter black coffee. I've been trying too call but it's a automated system saying press the number your trying too reach. Enough already please 🙏🏾
  • JM
    Jane Marshall
    Dec 31, 2025
    4.0
    Longest wait in a McDonald's I ever had. Plenty of tables, it just took forever for the food
  • HC
    Heather Camp
    Dec 28, 2025
    3.0
    It says open 24 hours, but you can't get any food at 3:45 cause dinner is over and breakfast doesn't start until 4:10. False advertisement or technically they are open, you just can't buy food. I got a whole lot of nothing
  • AB
    Aaron Burgoyne
    Dec 23, 2025
    1.0
    The absolute worst service of any McDonald's. There can be 0 cars in drive thru, still at least 5-10 minutes for service, if at all.
  • DK
    David Kennedy
    Dec 20, 2025
    1.0
    I have to be brutally honest, I live in this area and this is by far one of the most understaffed McDonald's I've been to. The dining room is often closed earlier that stated also during the winter in order drive guests out they keep the dining room heat close 58°f. I paid $12.00 for a Big Mac meal no trays just a bag why should I be forced to use a kiosk? The employee's see you standing at the register and do nothing. During the winter be sure to bring a heavy jacket when entering this place.
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Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 317 Winchester St, Keene, NH?

McDonald's at 317 Winchester St, Keene, NH is open 24/7, every day of the week.

Does this McDonald's location offer drive-thru service?

Yes, this McDonald's location has a drive-thru that operates 24 hours a day, 7 days a week.