Dunkin'

4.0
517 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Keene, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
191 West St, Keene, NH
03431, United States

Hours

Reviews

4.0
517 reviews
5 stars
270
4 stars
111
3 stars
58
2 stars
26
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with long wait times for orders, often exceeding 30 minutes.

Staff Friendliness

Despite the slow service, many reviews highlighted the friendliness and helpfulness of the staff.

Order Accuracy

There were numerous complaints about incorrect orders and items missing, indicating a lack of consistency in order fulfillment.

Cleanliness

The store was generally noted as clean, contributing positively to the customer experience.

Management Issues

Several reviews pointed to poor management practices, including understaffing and lack of support for employees, which negatively impacted service quality.
  • MC
    Mozzie Casper
    Oct 18, 2025
    5.0
    Friendly staff efficient placed my order was in and out
  • VD
    Vea Deveaux
    Aug 21, 2025
    2.0
    I was overcharged
  • LD
    Lisa Dupill
    Aug 3, 2025
    3.0
    Over-hyped. Food is mediocre, but correctly prepared. Coffee is not all that. Staff is helpful, it's not their fault.
  • KT
    Kleberson Souza Tertuliano
    Aug 31, 2024
    1.0
    Extremely slow, I spent 45 minutes to get a drink, few employees but I don't blame them, the manager should be ashamed

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Keene, NH?

Dunkin' in Keene, NH is open daily from 4:00 AM to 8:00 PM, except on Saturdays and Sundays when it opens at 5:00 AM and closes at 8:00 PM.

Does Dunkin' Keene offer delivery and pickup options?

Yes, Dunkin' Keene offers both delivery and curbside pickup services for customer convenience.