Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customer service experiences vary widely, with some praising friendly staff while others report rudeness and slow service.
Food Consistency
Food quality is inconsistent; some customers receive hot, fresh meals while others report cold or incorrect orders.
Cleanliness
The cleanliness of the restaurant is noted positively by some, but there are complaints about unsanitary conditions and hair found in food.
Speed of Service
Service speed is often criticized, with many customers experiencing long wait times, especially during busy hours.
Dining Experience
The dining area is described as lacking in seating and comfort, with some customers noting a reduction in available space.
MR
michael reney
Nov 13, 2025
3.0
Sticker shock: Not going back. I'm sure it was right.... paid $25ish for 2 mac's 2 fries and 1 shake. Just to eat quick in car. Guess I am just getting old!
DB
Danny Bergeron
Oct 27, 2025
1.0
Ordered the quarter pounder with cheese meal. Don’t even think you’re getting condiments cause the workers seem to think it comes out of their paycheck. Also didn’t get no monopoly stickers even though ALL my items qualified.
JP
John Panos
Oct 26, 2025
5.0
I'm lovin' it!
VP
Victoria Pena
Oct 3, 2025
1.0
asked for a strawberry shake, got something that tasted like all three flavors mixed together. how does that happen?
JS
Jordan Spicer
Aug 31, 2025
5.0
It never matters if it's 7am, or midnight. I food here is always hot, fresh, and correct. And the customer service is always above. This is how a McDonald's should be! Everyone in that store needs a raise.