Dunkin'

3.7
339 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Hooksett, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1 Benton Rd, Hooksett, NH
03106, United States

Hours

Reviews

3.7
339 reviews
5 stars
141
4 stars
80
3 stars
47
2 stars
18
1 star
53

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being described as rude, aggressive, and lacking basic people skills.

Order Accuracy

Many customers reported issues with incorrect orders, both for in-store and mobile orders, leading to frustration and disappointment.

Speed of Service

Customers experienced long wait times, particularly in the drive-thru, with some stating it was the slowest they had encountered.

Food Quality

Several reviews mentioned food items being served cold or improperly prepared, contributing to a negative dining experience.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly regarding food handling and service areas.
  • AA
    An
    5 days ago
    1.0
    If I could rate this place 0 stars I would, and i’m sure others in the reviews could agree as well. Just by reading the top 3 reviews, I didn’t even need to go any further to realize the whole place and management is just a dump in general. When I came here at exactly 10:40 this morning I had one of the most worst drive-thru experiences I’ve ever had at this location. I pulled up to the speaker and politely began placing my order for an egg and cheese wake-up wrap. Before I could even finish my sentence, the lady employee cut me off and yelled, “I’mma need you to speak up — like all the way up — you’re too quiet.” Just too loud and obnoxious for me. It’s almost that I could feel her spit coming out of the speaker. I was taken aback, but I raised my voice and continued ordering. Each time I tried to finish what I was saying, I felt rushed or talked over. When my order was finally taken, the employee ended the interaction with a very sarcastic “Have a fantastic day,” which made the situation feel even more hostile.At that point, I was uncomfortable enough that I decided not to pick up my food at all. When customer service and management is that unprofessional and aggressive, it makes you question the safety and care behind anything being handed to you. I understand your working in the morning and your being paid under minimum wage. But you chose this job. Atleast act a little humble.
  • TT
    Tori
    Dec 8, 2025
    1.0
    Monday night 12/8/25. Pulled in at 740pm to get a hot chocolate. Saw a girl inside who also looked right at my car. Per the website and door they close at 8pm. Didn’t answer the drive thru and doors were locked. Trash location!
  • MP
    Mukola Parubochyy
    Dec 5, 2025
    2.0
    Too slow
  • SR
    selena russell
    Nov 24, 2025
    1.0
    Second day in a row im given the wrong coffee. This time they didnt even try. The screen showed my correct coffee. This coffee is black with nothing. Extremely upset when im heading to work second day inna row and have to throw out yet another coffee i paid for.
  • CD
    Craig Danton
    Oct 14, 2025
    5.0
    This Dunkin is my go to. My stuff is almost always waiting or someone is ready to grab it for me when I pick up my mobile orders. Love live 100 pt day!!

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Hooksett, NH?

Dunkin' in Hooksett, NH is open Monday through Friday from 4:00 AM to 8:00 PM, and Saturday and Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and pickup services?

Yes, this Dunkin' offers both delivery and curbside pickup services.