Dunkin'

Reviews

• CD

  Craig Danton

  Oct 14, 2025
  5.0
  This Dunkin is my go to. My stuff is almost always waiting or someone is ready to grab it for me when I pick up my mobile orders. Love live 100 pt day!!
• MR

  Marc Rivera

  Oct 4, 2025
  1.0
  30 min in line just to be in the same spot I started in. This location needs better management
• RQ

  Raven Quinones

  Sep 24, 2025
  1.0
  I don’t understand I’ve been in the line since 330. It’s 341 now all I ordered was hashbrowns and a hot coffee. Why am I still in line? I read these reviews trying to understand why people praise this. Dunkin’ Donuts. There’s a bunch of rude people all the time at the window never smiling always has an attitude and then when you’re waiting at the window, they look at you like you’re crazy when you’re waitingfor an item that you purchased through them I come here every day to and from work this is ridiculous.
• DM

  Duana Medina

  Sep 20, 2025
  1.0
  The customer service here is horrible!! If you want to be rushed, not get your order, and be verbally abused come here. The people here have absolutely no customer service skills and are completely miserable!! Don’t even make the mistake to ask for the manager unless you want to deal with unwarranted aggression.
• SD

  Sandy Dias

  Sep 20, 2025
  1.0
  I ordered and the woman taking my order was extremely rude and apathetic. Then, when I approached the window, I realized I had forgotten to put an apple fritter on my order and asked them if they could add it on. The woman immediately and aggressively said no. I asked again, kindly, because it was for my child and it was just a donut. I was fully willing to pay, even if it meant paying for it after checking out my previous order, but again she said absolutely not, and started to get increasingly aggressive. I asked to speak with a manager because I wanted to speak with someone who was less agitated, but the manager was just as rude and told me to pay for my food and leave, because there was a line wrapped around the building, which there was not. I could not believe the lack of people skills and disrespectful behavior from the staff, but also the manager who was supposed to be in charge. I’ve worked in customer service, I know it’s stressful, but that doesn’t mean you should be taking it out on your customers. This group of staff either needs retraining on people skills, because this is not the first time I’ve dealt with aggression from this rotation of people, or a complete replacement.

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