Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Food Quality
Customers frequently complained about cold, poorly prepared food, including overcooked burgers and incorrect items.
Cleanliness
Several reviews mentioned unsanitary conditions, particularly in the bathrooms and dining area.
Staff Attitude
Many customers reported negative interactions with staff, citing unprofessional behavior and lack of training.
JB
J B
Nov 30, 2025
1.0
I ordered a simple vanilla ice cream cone thru the drive-thru. Not rocket science right? The guy tried to give me a cone where the ice cream was literally just 2" above the cone. Seriously, measure that out. 2"? We've all had soft serve ice cream in our lives and they are usually 4", 5", or even 6" above the cone. To make matters worse, the Hampton McDonald's, in an effort to cheat us even further, keeps the ice cream machine at a temp right around freezing. As such, when you get your ice cream it's already melting. In my case, the ice cream in the 2" cone was literally tipping over and DRIPPING on the hand of the guy in the drive-thru as he handed it to me!! WOW! I paid $3 for 15 cents of minuscule ice cream only to have it spill on me in my car because the employee didn't have the class or professionalism to remake the cone? I don't want to have a cone that's been dripping down the hand of an employee! Who knows where that hand has been! To make matters worse, I went back to the very same store 2 hours later and ordered another cone. Guess what, different employee, same result! Bad management=bad employees. Buyer beware at this place.
AT
Arzethaaa Triplett
Oct 30, 2025
1.0
I am very aware that people are told to make me wait extra long do strange things to my food talk to me badly ignore me when I ask for something they miss putting in my bag from my order but what gets me America is how people will treat you bad then when you give them a reaction you the bad person but Carry on America the truth will always come out and thanks management Guy for acting like you didn't hear me speaking to you looking for me to give you a negative response when you did finally answer me but no Sir I appreciate you it's all love over I am definitely aware ❤️ oh and definitely my first time here
NS
Nh Seacoast
Oct 26, 2025
1.0
The 3rd time in a row a door dash bag is missing items. They need to work on reading a receipt at this location!
EC
Elijah Clark
Oct 6, 2025
4.0
It's Macdonalds... 🤷🏼♂️
DN
Denis Nadeau
Oct 4, 2025
1.0
Terrible service and attitude from staff. Won't be back. Food low quality.