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McDonald's

3.2
(850 reviews)

Business Details

569 Mast Rd, Goffstown, NH
03045, United States
(603) 625-1278
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
569 Mast Rd, Goffstown, NH
03045, United States

Hours

Reviews

3.2
850 reviews
5 stars
244
4 stars
158
3 stars
186
2 stars
77
1 star
185

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor service, including rude staff, incorrect orders, and long wait times.

Food Quality

Customers frequently reported issues with food quality, including cold items, incorrect orders, and unsanitary conditions.

Cleanliness

Several reviews mentioned cleanliness issues, with dirty tables and unsanitary food handling practices noted.

Employee Behavior

Many customers expressed concerns about unprofessional behavior from employees, including swearing and lack of attentiveness.

Inconsistent Experience

While some customers reported good experiences, many others described their visits as disappointing, indicating a lack of consistency in service and food quality.
  • RO
    Rose O
    3 days ago
    1.0
    Extremely disturbing experience involving my mother at this McDonald’s location. They did not provide the food that was paid for and would not honor a refund, instead the manager, Stephanie escalated the situation by yelling racial slurs. While in the drive thru, another customer exited his vehicle and began banging aggressively on the car while young children were inside. At no point did management attempt to de-escalate the situation, ensure customer safety, or correct the order. I strongly advise others to be cautious when visiting this location.
  • TD
    Tiff D
    4 days ago
    1.0
    I am beyond disturbed by what my mother experienced at this McDonald’s. She was treated with shocking disrespect and blatant racism while picking up an order she had already paid for. At the drive-thru, my mother reminded staff of her order modification (no salt). Instead of correcting the mistake, the manager, Stephanie Drusendahl, refused to fix the order and refused to provide a refund despite missing items. The situation escalated when Stephanie Drusendahl, responded with profanity and racist language, including racial slurs. This behavior is completely unacceptable. To make matters worse, while this situation was unfolding, a driver behind her became aggressive, got out of their car, and began banging on my mother’s window — creating an intimidating and frightening scene in front of my young nieces. The situation escalated to the point where my mother had to call the police. No customer should ever be subjected to this level of hostility, discrimination, and unprofessional conduct. This was not just poor service — it was deeply troubling behavior. I strongly urge others to stay away from this location.
  • CC
    Christine Clairmont
    Jan 18, 2026
    2.0
    Go here for breakfast often. The employee gave me a coffee and actually said…. The cup is damaged so be careful with it!” I asked for a new cup and he said he can’t waste a cup…. And of course just trying to pick it up caused the lid to pop off the whole coffee wasted. Then I also noticed the monopoly piece was removed prior to me getting it so now….. did I seriously just get a used cup of coffee. Until today I was a pretty regular customer hope saving your Pennie’s on a cup was well worth loosing that
  • JC
    john Crowder
    Jan 4, 2026
    1.0
    Terrible in every respect😒Did you know that their so called French fries contain over forty ingredients ?
  • MW
    Mylan Wyatt
    Dec 31, 2025
    1.0
    December 30th,7pm: so I went to this McDonald's to get food thru the drive thru. After paying and going to the second window,I noticed the guy working the window had a dental floss pic in his mouth. Not only was it in his mouth also in his hand while handling my food. Even stuck his nasty hands which had touched his mouth into my bag of food. I reported it this morning on the 31st. Beware of the way they handle food here. The guy didn't even try to hide it and had no shame....upvote this so the management sees it.

Frequently Asked Questions About McDonald's

What are the main operating hours for McDonald's in Goffstown, NH?

McDonald's in Goffstown operates daily from 5:00 AM to 1:00 AM, except on Friday and Saturday when it closes at midnight.

What are the delivery hours for McDonald's at 569 Mast Rd?

Delivery service is available every day from 5:00 AM to 12:30 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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