McDonald's

3.3
1060 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
822 Central St, Franklin, NH
03235, United States

Hours

Reviews

3.3
1,060 reviews
5 stars
302
4 stars
225
3 stars
240
2 stars
115
1 star
178

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing frustration over poor service and long wait times.

Food Quality

Customers frequently reported receiving cold or incorrect orders, with some noting that food quality has declined.

Speed of Service

Many reviews mentioned excessively long wait times in both the drive-thru and for in-store orders, often requiring customers to pull over and wait.

Management Issues

Several customers pointed out poor management and low staff morale, suggesting that management should be more attentive to customer service and employee training.
  • MS
    Michael Spead
    Jan 3, 2026
    4.0
    Ok place. Only would deal with you if you used the kiosks. Lack or personal interaction imo
  • SS
    Sara
    Dec 20, 2025
    1.0
    No refills inside anymore?? That's absolutely absurd. Maybe uninstall the fountain drink thing if you mean it. It's a fountain drink, they cost the store almost nothing per drink. Absurd. If McDonald's gets anymore greedy they won't be able to afford the customers who eat there. Im just so flabbergasted never in my life did I think McDonald's would stoop to no refills???? I spend more on a drink from McDonald's than a drink in a sit down restaurant with unlimited refills like get a hold of yourselves. To say the least, I won't be back to this store
  • GM
    Gavin Mullen
    Dec 11, 2025
    4.0
    Its a Macdonalds
  • NS
    Nathan Slack
    Dec 7, 2025
    3.0
    Prices for the food went up and the app is difficult to use. You shouldn't have use a gold card to eat at McDonalds.
  • RH
    Rebecca Hutchins
    Nov 8, 2025
    1.0
    They don't even deserve one star. This place is a complete joke. Either you get half of what you ordered or you're food comes out cold. I was given a hard time and told I was an inconvenience because I asked for no salt fries, then by the time we got our food the fries were stone cold. When I asked for new fries they gave me a hard time and said "they were hot when we gave them to you". So basically they called me a liar. The employees and some managers are rude and think that you owe them because we inconvenienced them because they had to wait on us. All set with this place!!!!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Franklin, NH?

McDonald's in Franklin, NH is open daily from 5:00 AM to 12:00 AM (midnight).

What are the delivery hours for McDonald's in Franklin, NH?

Delivery service is available every day from 6:00 AM to 11:30 PM.