Service Issues
Customers frequently reported long wait times, incorrect orders, and poor service, particularly during busy hours.
Food Quality
The quality of food varied significantly, with many customers receiving incorrect or poorly prepared items.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for being inattentive or unprofessional.
Cleanliness Concerns
Several reviews mentioned unsanitary conditions in the restaurant, contributing to a negative dining experience.
Stock Availability
Customers expressed frustration over frequently unavailable menu items, particularly popular drinks like Baja Blast.