Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 15 Webb Place in Dover is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
1,386 reviews
5 stars
867
4 stars
348
3 stars
95
2 stars
40
1 star
36
What are people saying?
AI-generated from recent customer reviews
Staff Performance
Customers consistently praised the staff for being friendly, efficient, and hardworking, with many noting excellent customer service.
Food Quality
While many reviews highlighted the deliciousness of the burgers and fries, some customers expressed disappointment with the quality and consistency of the food, particularly the burgers.
Cleanliness
The restaurant was generally reported as clean, though there were occasional mentions of cleanliness issues, particularly in the bathrooms.
Pricing Concerns
Several customers commented on rising prices and perceived value, with some feeling that the cost of meals was becoming too high for the portion sizes.
Service Speed
Most reviews indicated that service was quick and efficient, although there were a few instances of longer wait times and issues with order accuracy.
- CJCarla JeanOct 14, 20255.0What a great staff warm, friendly and efficient!
- SLSam LambertOct 2, 20255.0Everyone that works here rocks. Always friendly, fast, and the food is great. The place is clean and well stocked for ketchup cups and such. Best burger place around.
- JLjason laneSep 19, 20251.0I phoned in my order on the auto system. I said I wanted the standard fixings on my bacon cheeseburger thinking I would get what was in the picture. Unfortunately I received a dry burger and could only get through half as I didn’t have any ketchup at home. No issue with the store but the auto system can really ruin your dinner.
- STShannon ThompsonSep 10, 20255.0Love this Five Guys spot. Always fast and efficient service. Kind of a small dining area and if the line gets long, there isn't really much area to stand in. Love the fountain soda machines/variety. Recommend ordering ahead. Great food!
- KKKellySep 8, 20255.0Always delicious My favorite is a double 🥓 🧀 burger, K & M, 🥬🍅, extra pickles, and grilled 🧅's between the patties 😋🍔 I recommend asking for Xtra crispy 🍟!👍
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 15 Webb Place in Dover accept reservations?
No, Five Guys at 15 Webb Place does not accept reservations.
What are the operating hours for Five Guys in Dover?
Five Guys in Dover is open every day from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery daily from 11:00 AM to 9:30 PM. You can order online via their delivery URL.
Can I customize my burger or milkshake at Five Guys in Dover?
Absolutely! Five Guys has more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your craving.
What payment options are accepted at Five Guys in Dover?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there wheelchair accessible seating and facilities at Five Guys in Dover?
Yes, Five Guys in Dover provides wheelchair accessible entrance, parking, seating, and restrooms to accommodate all customers.
Does Five Guys allow in-store pickup for orders?
Yes, in-store pickup is available at the Dover Five Guys location.
Are there any nearby coffee shops where I can grab a drink before or after dining at Five Guys?
Yes, there are two Starbucks locations nearby where you can enjoy coffee or smoothies before or after your meal at Five Guys.
What medical facilities are close to Five Guys in Dover in case of emergencies?
ConvenientMD Urgent Care and Urgent Care Dover, Wdh are nearby medical centers, providing emergency and urgent care services close to Five Guys.
Are there any hotels near Five Guys for visitors or travelers?
Yes, Microtel Inn & Suites by Wyndham Dover, Microtel Inn & Suites, and Microtel Inn and Suites Dover are located near Five Guys, ideal for visitors needing nearby lodging.