Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 15 Webb Place in Dover is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Customers generally praised the burgers and fries, noting them as delicious and fresh, though some mentioned inconsistencies in quality and portion sizes.
Service Issues
Several reviews highlighted poor service experiences, including long wait times and issues with order accuracy, particularly during busy periods.
Cleanliness
While many customers found the restaurant clean, some noted that the bathrooms and dining area could use more attention.
Pricing Concerns
Many customers felt that the prices were high for the portion sizes, with some mentioning a decline in value over time.
Staff Performance
The staff received mixed reviews; while some were praised for their friendliness and efficiency, others were criticized for being unprofessional or unpleasant.
RG
Rusty Griffin
Feb 12, 2026
5.0
First time here! Great burgers!
TC
Tina Chapman
Feb 3, 2026
5.0
Only went in for a shake, but it smelled so delicious.
GL
Gerry Lambert
Jan 20, 2026
2.0
I went to Dover 5 Guys. There were 4 guys at grill doing more talking than cooking. Apparently the guy can only make one Burger at a time. I wouldn't go back if i was on lunch break, not enough time. The place wasn't even busy. Not anymore go to lunch. The food and fries were good
DB
Daniel Bentall
Jan 1, 2026
3.0
Hit or miss. The other day was a miss as I got extreme food poisoning from their food. I don’t know what their food handling processes are, but I know for a fact they were the cause. Hopefully next time it won’t be the same, but makes me weary as to whether I should bother going back.
KS
kara simmons
Dec 8, 2025
1.0
often times i come in and the female manager on shift is noticeably unpleasant/berating the staff. workers are clearly uncomfortable and upset. she is very loud and unprofessional, making the overall experience less than enjoyable. no one wants to patronize a place where the team is heads down walking on egg shells due to their supposed 'leader.' food is decent but pricey, many other places to choose from close by for the same things with better experiences.
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
How many restaurants does Five Guys have?
As of January 2026, we have more than 1,900 locations in over 24 countries!
Does Five Guys offer delivery?
Most North American locations offer delivery. The best way to find out if the location nearest to you offers delivery is to visit our website or download the app.
Additionally, we work with all major third-party delivery companies in the U.S., including DoorDash and Uber, so feel free to search for Five Guys through their platforms!
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Why does Five Guys have peanuts for free?
Serving peanuts for free began as a way for people to pass the time while they waited for us to cook up their meals (way back in the day, before smartphones). It was such a hit, and has become such a Five Guys tradition, that we keep our stores stocked with peanuts to this day.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Why is Five Guys switching from a fry cup to a fry bag?
We are switching to fry bags to ensure your fries stay fresher and as part of our larger commitment to the environment. The bags allow air to circulate better, so fries stay fresh during delivery and takeout. Same portions, same great fries – just smarter packaging that’s also better for the environment.
Does Five Guys at 15 Webb Place in Dover accept reservations?
No, Five Guys at 15 Webb Place does not accept reservations.
What are the operating hours for Five Guys in Dover?
Five Guys in Dover is open every day from 11:00 AM to 10:00 PM.
Does Five Guys offer delivery and what are the delivery hours?
Yes, Five Guys offers delivery daily from 11:00 AM to 9:30 PM. You can order online via their delivery URL.
Can I customize my burger or milkshake at Five Guys in Dover?
Absolutely! Five Guys has more than 250,000 ways to customize your burger and over 1,000 milkshake combinations to satisfy your craving.
What payment options are accepted at Five Guys in Dover?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Is there wheelchair accessible seating and facilities at Five Guys in Dover?
Yes, Five Guys in Dover provides wheelchair accessible entrance, parking, seating, and restrooms to accommodate all customers.
Does Five Guys allow in-store pickup for orders?
Yes, in-store pickup is available at the Dover Five Guys location.
Are there any nearby coffee shops where I can grab a drink before or after dining at Five Guys?
Yes, there are two Starbucks locations nearby where you can enjoy coffee or smoothies before or after your meal at Five Guys.
What medical facilities are close to Five Guys in Dover in case of emergencies?
ConvenientMD Urgent Care and Urgent Care Dover, Wdh are nearby medical centers, providing emergency and urgent care services close to Five Guys.
Are there any hotels near Five Guys for visitors or travelers?
Yes, Microtel Inn & Suites by Wyndham Dover, Microtel Inn & Suites, and Microtel Inn and Suites Dover are located near Five Guys, ideal for visitors needing nearby lodging.
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