Dunkin'

4.0
294 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Dover, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
890 Central Ave, Dover, NH
03820, United States

Hours

Reviews

4.0
294 reviews
5 stars
157
4 stars
59
3 stars
27
2 stars
23
1 star
28

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed; while some praise the friendly and accommodating staff, others report issues with order accuracy and slow service.

Order Accuracy

There are frequent complaints about incorrect orders, with customers receiving the wrong items or poorly prepared food.

Staff Behavior

Staff friendliness is highlighted positively, but there are concerns about management behavior and employee treatment during busy times.

Cleanliness

The cleanliness of the location is inconsistent, with some customers noting clean facilities while others report unsanitary conditions.

Drive-Thru Efficiency

The drive-thru service is often criticized for being slow and unorganized, leading to long wait times for customers.
  • LB
    Leon Benoit
    Nov 10, 2025
    1.0
    I ordered a specialty coffee for pick up in the drive-through. 20 minutes later I was finally able to get it and it was the wrong order. I had specifically ordered an iced coffee and they gave me a hot coffee. Unfortunately, because the person in the window wanted to argue about what I ordered on the app, I do not have any time to get some swap it out. I will probably not return to this one and try out a different Dunkin’ Donuts in the area.
  • RW
    Richard Weeks
    Jul 19, 2025
    5.0
    Friendly.
  • LB
    Lexi Bermingham
    Jun 26, 2025
    5.0
    The staff here are amazing! Good customer service can be hard to come by but they are always happy and and friendly - joking in a fun way when I come through drive through and accommodating to everything.
  • PR
    Pamela Reynolds
    May 31, 2025
    2.0
    A bunch of young kids,that don't have clue!! I ordered my favorite sandwich,only for it to be cold!! And the feeling I got from the employees they could care less!! Terrible service!!
  • SS
    Shannon Swett
    Jul 6, 2017
    5.0
    Best customer service!! Great people!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Dover, NH?

Dunkin' in Dover, NH is open Monday to Sunday from 5:00 AM to 8:00 PM, with some variations on timing starting between 5:00 and 5:30 AM and closing time from 6:30 PM to 8:30 PM during delivery hours.

Does Dunkin' offer delivery and pickup services?

Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.