Business Details
About
Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 61 Crystal Ave in Derry is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- DebitAvailable
Location
Hours
Reviews
4.4
824 reviews
5 stars
521
4 stars
197
3 stars
53
2 stars
21
1 star
32
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed fresh and delicious burgers and fries, while others reported cold, burnt, or poorly prepared items.
Customer Service
Customer service experiences varied widely; some praised friendly and efficient staff, while others reported poor service and disorganization.
Pricing
Many customers felt the prices were high for the quality and quantity of food received, leading to perceptions of poor value.
Cleanliness
Cleanliness was a concern for some, with reports of dirty floors and unsanitary conditions in food prep areas.
Order Accuracy
Frequent issues with order accuracy were noted, including missing items and incorrect preparations.
- NSNick SperoOct 26, 20251.0Forgot 3 milkshakes on my online order.
- VDVictor DAug 22, 20251.0Regrettably, a one-star rating is the minimum allowed! The experience was deeply disappointing—burnt, nearly transparent patties and a mere 15 fries (yes, I counted), which amounted to less than half of potato, sold for more than a standard 5lb bag. Hardly justifies the price point... I would appreciate it if you refrained from sending a standard, scripted apology. A generic response won’t undo the subpar experience I had at your establishment.
- JMJoanna MariaJul 18, 20255.0Food is fresh and delicious, made to order..customer service is wonderful. Great experience every time
- EOEvelyn OBrienJun 16, 20255.0First time visiting. Awesome service and the food is awesome. Love the bacon cheeseburger and the fries were awesome also. Restaurant was nice and clean. Definitely a place I will return to.
- MPMark PimentalNov 30, 20185.0One of the best burgers in town the people are great and the prices are awesome love that place
Frequently Asked Questions About Five Guys
What is the Five Guys story/How did you guys get your name?
Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries.
You can read more about the story of Five Guys at www.FiveGuys.com!
Does Five Guys offer delivery?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
How many restaurants does Five Guys have?
As of June 2024, we have more than 1,800 locations in over 24 countries! Most of our restaurants are in the United States.
Does Five Guys offer gluten-free options?
The only products we offer that contain gluten are our buns, hot dogs (Canada only), HP sauce (UK only), and the malt vinegar condiment for our fries. In Canada, our Poutine Gravy condiment also contains gluten. All of our sandwiches, including burgers, hot dogs and the veggie sandwich, are available without a bun via our wrap or bowls.
While our crew members do all they can to avoid it, there is always a risk of cross-contamination. Please review our nutritional, ingredient and allergen chart for the most accurate information.
Is the Five Guys veggie sandwich a veggie patty?
Our veggie sandwich is not a veggie burger, but truthfully, it can be a mix of whatever you'd like. Choose any combination of our condiments and add cheese for an additional cost.
Our standard veggie is a mix of peppers, onions and mushrooms with or without cheese.
What is the best way to reheat leftover fries?
Leftover fries are excellent reheated in the oven (or Air Fryer). According to Chad Murrell, one of the Five Guys, just pop them in a 350-degree oven for about 10-15 minutes.
Also, give those leftover fries a try as hash browns, home fries, or even as the filling in an omelet.
Does Five Guys at 61 Crystal Ave in Derry accept reservations?
No, this Five Guys location does not accept reservations.
What are the operating hours for the Five Guys in Derry?
Five Guys in Derry is open Monday through Sunday from 11:00 AM to 10:00 PM.
What meals are served at this Five Guys location?
This restaurant serves lunch and dinner.
Can I order delivery or pickup from the Five Guys at 61 Crystal Ave?
Yes, you can order in-store pickup, delivery, same-day delivery, and no-contact delivery.
How can I place an order online or view the menu for this Five Guys?
You can view the menu at http://www.fiveguys.com/Menu and order online at https://order.fiveguys.com/location/derry/menu.
Which payment methods are accepted at the Five Guys in Derry?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, MasterCard, and Visa.
Are there gluten-free options available at this Five Guys?
Yes, buns and some condiments contain gluten, but sandwiches can be ordered without buns as wraps or bowls. Cross-contamination risk exists, so please consult the allergen chart for details.
Which nearby places can I visit around Five Guys at 61 Crystal Ave?
Nearby places include Billy's Frozen Yogurt for dessert, Subway for sandwiches, and Domino's Pizza for pizza options.
What nearby banks are close to Five Guys at 61 Crystal Ave in Derry?
Nearby banks include Bank of America, Citizens Bank, M&T Bank, and People's United Bank, providing convenient financial services around your visit.
Are there nearby coffee shops where I can go before or after dining at Five Guys in Derry?
Yes, you can visit nearby coffee shops like The Coffee Factory, Coffee Factory, Starbucks, and Amphora for drinks and snacks.