Dunkin'

4.1
297 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Derry, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
5 Crystal Ave, Derry, NH
03038, United States

Hours

Reviews

4.1
297 reviews
5 stars
160
4 stars
65
3 stars
30
2 stars
15
1 star
27

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times in the drive-thru and at the counter, with some experiencing delays of 20-30 minutes.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, including wrong items and poorly made drinks.

Staff Behavior

Feedback varied on staff demeanor, with some praising friendly service while others reported rudeness and unprofessional behavior.

Food Quality

Several customers expressed dissatisfaction with the quality of food, citing cold items and poor preparation.

Cleanliness

While some noted the store was clean, others mentioned it was not the cleanest Dunkin' location.
  • KL
    Kaleigh Leon
    Nov 30, 2025
    1.0
    Slowest dunks on planet earth and the coffee has been undrinkable. I moved to this area a few months ago and never seen a dunks like this. The first 3 times I went it was super slow.. I waited 15-20 minutes all 3 times to end up with coffee that tasted so burnt I couldn’t even drink it the food was also cold. I gave them the benefit of the doubt and went back an our time and same thing. Never again will I be going here. I now drive out of my way to go to another dunks because this place is so garbage.
  • JG
    Julia Goodhue
    Nov 23, 2025
    1.0
    30 minutes in the drive thru for a small black coffee absolutely ridiculous. Can’t get out of line after a certain point or else I would have. Drive thru staff chatting away with other staff when I finally get to the window kept me another 2 minutes watching them talk until she passed me my coffee that was paid for allready. Didn’t greet me when giving the coffee either. Go to Ashleigh drive instead. Three thumbs down.
  • RD
    Ronda Drolett
    Nov 15, 2025
    5.0
    Not much to tell. Typical Dunkin Dounuts. The food was delicious, the coffee and hot cocoa tasty as always, very nice ,service impeccable. They were out of the munchkins, except for one kind. No complaints, still happy to spend my money here.
  • KB
    Kayla Balamotis
    Oct 31, 2025
    1.0
    Hours online and at the door say open til 9pm but went at 8:20pm to the drive through, no one greeted me so I waited a bit, still nothing, decided to try to go inside instead but the doors were locked. Two employees were inside but ignoring me pretending as if they didn’t see me. I just really wanted a hot chocolate
  • CL
    Craig Lewis
    Aug 8, 2025
    2.0
    The coffee is good most of the time here but for sure don't let your walk-in customers go 5 minutes without so much as a greeting. Especially when most of the employees there are standing around gossiping. Also, how do you charge what you charge for a muffin and then hand the customer that mini muffin

Frequently Asked Questions About Dunkin'

What are the regular operating hours for Dunkin' in Derry, NH?

Dunkin' in Derry, NH is open from 4:30 AM to 9:00 PM Monday through Friday, and from 5:00 AM to 9:00 PM on weekends.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.