CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Concord is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoy the food, but there are complaints about freshness and portion sizes being smaller than expected.
Service Issues
There are frequent reports of long wait times and poor service, particularly during busy hours, with some staff being described as rude.
Cleanliness and Atmosphere
The restaurant is often noted for being clean and having a pleasant atmosphere, although some customers mention accessibility issues.
Pricing Concerns
Many customers feel that the prices are too high for the quality and portion sizes of the food.
Ordering Experience
The use of kiosks for ordering is mixed; while some find it efficient, others prefer human interaction and report issues with the technology.
BL
Benjamin Littlefield
Feb 13, 2026
1.0
Went on Sunday afternoon and it was honestly pretty dreadful. Funny smell, utterly disinterested service and lackluster food, including old greens on the salad.
KV
Khreltz Vest
Feb 8, 2026
5.0
The soup was a perfect temperature for a freezing cold day. My favorite there is the chicken & wild rice. I also ordered a chicken bacon ranch sandwich that had the crustiest bread. Perfect for the soup. I like that i can count on a uniform taste no matter what state I am in.
HL
Hanna Lee
Jan 16, 2026
4.0
My first time there while living in Concord pretty good food
RC
Rachel Cook
Dec 30, 2025
5.0
It's Panera. Always great food options. This location feels busy but still timely and I still found a place to sit.
RR
Rakiki
Dec 23, 2025
1.0
Ordering a salad from Panera is honestly pathetic. The dressing comes in the smallest container and is only half full, yet prices keep going up. Paying more for less is frustrating and unacceptable. Do better Panera