Dunkin'

3.0
246 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Concord, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1 Whitney Rd, Concord, NH
03301, United States

Hours

Reviews

3.0
246 reviews
5 stars
84
4 stars
34
3 stars
24
2 stars
17
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and incorrect orders.

Speed of Service

Customers frequently complained about long wait times in both the drive-thru and inside the store.

Order Accuracy

Many customers reported issues with their orders being incorrect or incomplete.

Staff Attitude

Several reviews mentioned unprofessional behavior from staff, including rudeness and lack of attentiveness.

Cleanliness

The location was often described as dirty and poorly maintained.
  • JG
    Jazmin Grass
    Dec 15, 2025
    1.0
    absolutely appalling!! came here 12/15 waited 15 minutes at the speaker she finally came over and was sighing and scoffing at me my whole order i understand we all have bad days but this is your job that you chose so be kind and a better person i won’t be returning to this dunkin and will definitely spread the word i can see why they have a 2.9 star review
  • AA
    addi
    Dec 7, 2025
    1.0
    this specific dunkin donuts actually sucks, don't recommend ordering here at all. they're slow and mess up food quite often.
  • JB
    Joel Beaulieu
    Nov 23, 2025
    1.0
    I went in and got a coffee today. They shorted me one penny. Not a huge deal but when I asked about it, they said it’s because the bank no longer has pennies and I’m not entitled to my penny. I do believe if you pay for something at a listed price you should get your change back.
  • WW
    Willy
    Nov 13, 2025
    1.0
    Went by at 4:30 today, no one at the drive thru???
  • EC
    Emma clark
    Sep 22, 2025
    2.0
    I love this Dunkin’s, I come here almost everyday, but I came to this Dunkin’s this morning (September 22, 2025) and received subpar service. Lilly was the name of the girl that took my order in the drive through. Rather than telling me, they ran out of the ingredients and giving me the option to decide if I wanted a different drink she mixed other ingredients to try to give me something similar to what I ordered. This is what I received. The one on the left is supposed to be a mixed berry refresher. The one on the right is what a mixed berry refresher should look like.

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Concord, NH?

Dunkin' in Concord, NH is open daily from 4:00 AM to 9:00 PM.

Where is Dunkin' located in Concord, NH?

Dunkin' is located at 1 Whitney Rd, Merrimack, Concord, NH 03301, USA.