Dunkin'

3.4
409 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Concord, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
98 Fisherville Rd, Concord, NH
03303, United States

Hours

Reviews

3.4
409 reviews
5 stars
143
4 stars
81
3 stars
59
2 stars
35
1 star
91

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported consistently poor service, including rude staff and long wait times.

Order Accuracy

Many reviews highlighted frequent mistakes with orders, including wrong items and missing items.

Cleanliness

Several customers noted that the location was dirty, with unsanitary conditions in both the dining area and bathrooms.

Staff Attitude

Feedback indicated a lack of professionalism among staff, with reports of rudeness and unhelpfulness.

Inconsistency

Customers experienced a hit-or-miss quality in food and drink preparation, with some visits being satisfactory while others were disappointing.
  • MJ
    Melissa J
    Nov 6, 2025
    3.0
    That’s not blueberry, that’s chocolate chip. Need to be very careful due to allergies of People. Not a DoorDash issue, attention issues and neglect of Dunkin' employee. Please take a few extra seconds and pay attention to what you’re grabbing, thank you.
  • CH
    Christopher Hughes
    Oct 18, 2025
    1.0
    Service was absolutely the worst I have experienced, the drive through was packed and the workers were scrambling like ants on fire, they refused service to any inside customers. Literally had no one working the inside register. The people waiting in line inside before me gave up and left and I stood there forever with out any acknowledgement or I'm sorry sir we will be right with you. Nothing. There was about 6 workers focusing on making the drive though orders and never once came to the register. Put one person on the dang inside register! So I ordered from the screen kiosk and finally got my stuff.
  • BL
    Brian Laflamme
    Oct 12, 2025
    4.0
    I only go when its not busy.
  • CG
    Chris G
    Sep 22, 2025
    2.0
    Either the woman at the drive thru mistook me for someome else or she was seriously upset I was using cash. I have never had someone be so rude to me and have no understanding as to why. I handed her a 10, she grabbed it with a huff. Stormed around giving me nasty looks. Came back and threw my change at me. As I was counting it she glared at me with pure hate. I asked what I did and she shut the window. There are other places to get coffee, I definitely will not be going back there
  • LL
    Leah
    Sep 11, 2025
    1.0
    Went to get the same drink I get everyday including that location and worker was extremely rude to me and wouldn’t make the one substitution I asked for because she “couldn’t”. Had to go to a different location for my drink

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Concord, NH?

Dunkin' at 98 Fisherville Rd, Concord, NH is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services to its customers.