Dunkin'

3.4
412 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Concord, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
98 Fisherville Rd, Concord, NH
03303, United States

Hours

Reviews

3.4
412 reviews
5 stars
144
4 stars
81
3 stars
59
2 stars
36
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with many customers expressing frustration over poor service and lack of attention.

Order Accuracy

A significant number of customers reported receiving incorrect orders, including wrong items and missing items, leading to dissatisfaction.

Wait Times

Customers consistently complained about long wait times, both in the drive-thru and inside the store, often citing delays of 20 minutes or more.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty workspaces and bathrooms, contributing to a negative experience.

Staffing Issues

Many reviews pointed to being understaffed, especially during peak hours, which exacerbated service delays and order inaccuracies.
  • MM
    Me Me
    Jan 1, 2026
    1.0
    About 1130am I stood waiting for 20 minutes for a sandwich and a ice tea as I watched people behind me come and go I voiced my opinion about it after I finally got my sandwich the manager told me that she hopes I choke on it and she didn’t make it right
  • M1
    madhatter 19
    Dec 20, 2025
    2.0
    Spilt my coco in the bag well my a dasher was picking it up. She asked kindly for a new one since I had food on the bag. They were rude to her about it and cussed at her. She had to message me telling me, well waiting for it, since I have food in the bag with it and didnt want me to think it was her. Ive also had rude people help me when I go into the place as well since it's a closer dunks to me when im working. Im just glad she notified me as well as my food not being covered in hot chocolate. Learn customer service a bit please, I get it people have off days but shouldn't be brought to work. Along with respect for dashers a lot do it to make extra money and only get a small percentage of everything.
  • LT
    Lillian Taylor
    Dec 12, 2025
    1.0
    Staff is just flat out rude, they talk shit over the intercom and think people cannot hear them. It's just disgusting and rude.
  • OP
    Olivia Page
    Dec 6, 2025
    1.0
    Took 20 min to even have my order taken
  • MJ
    Melissa J
    Nov 6, 2025
    3.0
    That’s not blueberry, that’s chocolate chip. Need to be very careful due to allergies of People. Not a DoorDash issue, attention issues and neglect of Dunkin' employee. Please take a few extra seconds and pay attention to what you’re grabbing, thank you.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Concord, NH?

Dunkin' at 98 Fisherville Rd, Concord, NH is open daily from 4:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup services?

Yes, this Dunkin' location provides both delivery and curbside pickup services to its customers.