Dunkin'

3.6
632 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Concord, NH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
412 S Main St, Concord, NH
03301, United States

Hours

Reviews

3.6
632 reviews
5 stars
235
4 stars
157
3 stars
94
2 stars
37
1 star
109

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional staff, with many customers expressing dissatisfaction with the service they received.

Order Accuracy

Several customers reported issues with incorrect orders, leading to frustration and disappointment.

Speed of Service

While some customers appreciated the fast service, many others complained about long wait times, particularly in the drive-thru.

Cleanliness

There were complaints about the cleanliness of the store, with some customers noting unsanitary conditions.

Staff Training

Feedback indicated a need for better training and management of staff to improve customer interactions and order handling.
  • CA
    C A
    Dec 26, 2025
    4.0
    They didn't have want we were loking for however they did have other holiday snacks that worked out good. We went thru the drive thru so am not sure about the inside. The service was fast and nice- funny.
  • DP
    Dina Pinkham
    Dec 17, 2025
    1.0
    I ordered inside the store 2 cream 5 butter pecan and cold foam. She handed me my coffee without the cold foam so I said something she took back gave me cold foam then after I left I realized it was pumpkin not butter pecan. I was the only one in the store at the time. 3rd time this has happened here. Never coming back.
  • EG
    Eric Greenwood
    Nov 25, 2025
    1.0
    Place only has drive through
  • MK
    Mariah Katlin
    Oct 23, 2025
    3.0
    The morning crew absolutely suck. I’m not much of a morning person when I wake up. And my thought process isn’t always with me right when I wake up. So when I accidentally say the wrong thing but I correct it at drive through speaker. Doesn’t give the employee the right to say “you gotta get it together” like. I’m still waking up just as much as you are. Also. One of the first visits I made there they made my coffee wrong and she said “I watched her melt the sugar!” With a snappy attitude. Like. Customer is right. Especially when they see they’re sugar isn’t melted 🤔 only reason I keep going is because it’s the only one open on my way to work.
  • OO
    oh
    Oct 19, 2025
    1.0
    Can't even get in there short staffed so no lobby i cant go through drive through my truck to big thanks dunkins

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Concord, NH?

Dunkin' in Concord, NH is open Monday through Saturday from 5:00 AM to 7:00 PM and on Sundays from 5:00 AM to 2:00 PM.

Does Dunkin' offer delivery and curbside pickup services?

This Dunkin' location provides delivery service but does not offer curbside pickup.