Chipotle Mexican Grill

3.4
1319 reviews
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About

Mexican Restaurant
Chipotle Concord, Loudon Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
265 Loudon Rd, Concord, NH
03301, United States

Hours

Reviews

3.4
1,319 reviews
5 stars
478
4 stars
255
3 stars
161
2 stars
113
1 star
312

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Numerous reviews highlighted the restaurant's poor cleanliness, with dirty tables, floors, and bathrooms being a common complaint.

Food Quality

Customers reported inconsistent food quality, with issues such as undercooked rice, stale ingredients, and incorrect orders frequently mentioned.

Service Issues

Many customers experienced poor service, including rude staff, long wait times, and incorrect or incomplete orders.

Portion Sizes

Several reviews noted that portion sizes have decreased significantly, with many customers feeling shortchanged on their meals.

Management Concerns

A recurring theme was dissatisfaction with management, with customers suggesting that poor management is contributing to the overall decline in service and cleanliness.
  • DM
    devin macdonald
    Nov 14, 2025
    3.0
    Food as always is good just a very messy production area also had to clean off a table and chairs to sit down and eat and then watched a employee clean a table and unfortunately my kid cleans better then her 😳 foods good place is messy
  • RP
    Rust Palmer
    Nov 6, 2025
    3.0
    they use way too much sour cream on everything. it would be great if we could order stuff like that on the side when we're getting it delivered. my last batch of steak tacos had a sizable piece of gristle in it
  • CK
    Curt Felder (Kaine)
    Nov 5, 2025
    1.0
    This place used to be great. But they’ve definitely declined. Food is still ok, but the employees are the worst. Slow, disorganized, and when there are people waiting insanely long hours for orders, the employees are laughing and joking behind the counter. Very unprofessional.
  • KP
    Kaylee Pietsch
    Oct 26, 2025
    5.0
    I ordered some chipotle tonight! Best workers ever! haha. Thanks for making my night :) Great food and great service!
  • PM
    Paige Martinez
    Oct 26, 2025
    1.0
    Dirty store, inside & outside. Food all over the floor, on the tables (inside and outside), dirty counters, dirty seating, dirty doorknobs, dirty glass.

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill on Loudon Road in Concord serve?

Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill at 265 Loudon Rd, Concord, NH?

Chipotle is open daily from 10:45 AM to 11:00 PM.