Chipotle Concord, Loudon Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's dirty conditions, including messy tables, floors, and food preparation areas.
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
While some customers enjoyed the food, many expressed disappointment with portion sizes, ingredient availability, and overall taste.
Management Issues
Several reviews pointed to poor management as a contributing factor to the restaurant's decline in service and cleanliness.
KC
Keith Campbell
5 days ago
1.0
Dirty place sadly. Needs help
AS
Author Adam c. Scott Author Adam c. Scott
Dec 17, 2025
5.0
This was a really good chipotle location with good service quality food definitely recommended.
RM
Ryanna Martin
Dec 11, 2025
3.0
I go to this location once in a while as i live in manchester and only come for my boyfriend. typically my only complaint is that they skimp you on portions compared to the locations i typically go to. today really got on my nerves as i could basically count the grains of rice in our burritos. he would go ahead and scoop up a normal portion then dump half of it out and i’m not over exaggerating. also did a poor job of rolling the burritos and lastly everything seems overly salty i love me some extra salt but this is set up for some health issues. won’t be going to this location again.
DA
Domanick Arizmendi
Nov 26, 2025
1.0
I order two burrito bowls. I order it with white rice. Dude tells me he doesnt have white rice and will not have white rice. So I had to have it with brown rice. Ordered double protein, got half scoops of each protein. Asked for fajita veggies. He doesnt have veggies. Asked when are the veggies coming out. He could not get an answer for me. I was pretty persistent about when things are getting refilled. He did not want to give me an answer. Im honestly dumbfounded that I even paid for the bowls. Quite disappointed with my experience with this chipotle. Rude customer service. Not accommodating at all. If a customer is ordering something they want, inform them/me when stuff will be ready to order and I'll wait and not rush my through the line. Unacceptable.
DM
devin macdonald
Nov 14, 2025
3.0
Food as always is good just a very messy production area also had to clean off a table and chairs to sit down and eat and then watched a employee clean a table and unfortunately my kid cleans better then her 😳 foods good place is messy
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill on Loudon Road in Concord serve?
Chipotle offers customizable Mexican dishes including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours of Chipotle Mexican Grill at 265 Loudon Rd, Concord, NH?
Chipotle is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill offer pickup and delivery services at their Concord location?
Yes, they provide in-store pickup and delivery services.
How can I order food online from Chipotle at Concord, Loudon Road?
You can order online via their official order website or through the Chipotle mobile app available on the App Store.
How can I contact Chipotle Mexican Grill in Concord, NH?
You can call them at +1 603-223-5936 or email NH.2826.LoudonRd@chipotle.com.
What payment methods are accepted at this Chipotle location?
They accept credit cards and offer services including gift cards and catering options.
Is the Chipotle on Loudon Road LGBTQ friendly?
Yes, this location welcomes LGBTQ customers.
What nearby places can I visit before or after dining at Chipotle on Loudon Road?
Nearby you can visit Kay Jewelers for jewelry shopping, Elements Massage for relaxation, or Shaw's Supermarket for grocery shopping.
Are there any other dining options near Chipotle Mexican Grill on Loudon Road?
Yes, you can find Wrap City Sandwich Concord for sandwiches and Applebee's Grill + Bar for American cuisine nearby.
Which stores near Chipotle can help with mobile phone needs?
Nearby mobile stores include T-Mobile and the AT&T Store, both offering mobile phones and accessories.