Business Details
About
Mexican Restaurant
Chipotle Bedford_NH is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
819 reviews
5 stars
323
4 stars
195
3 stars
84
2 stars
55
1 star
162
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted the restaurant's unsanitary conditions, with dirty tables, floors, and food debris consistently reported.
Customer Service
Many customers experienced rude and unhelpful staff, with reports of poor service and a lack of engagement from employees.
Food Quality
Customers frequently complained about small portion sizes and stale or improperly prepared food, leading to dissatisfaction with their meals.
Management Issues
Several reviews pointed to a lack of effective management, resulting in disorganization and neglect of cleanliness and customer service standards.
Inconsistent Experience
While some customers reported good experiences, the overall trend indicated that this location often fails to meet expectations compared to other Chipotle locations.
- ADAmy DuvalNov 1, 20251.0Hate to be that person, but need to warn others. I have a food allergy and the person making my food did a great job at wiping the counter, washing their hands, changing gloves, and making my food safe for me to eat. But as they were doing this, an elderly employee walked up behind them, shoved their entire gloved hand into the chicken bowl, and started eating out of their hand right on the line. To the original workers credit, they got fresh chicken out to use in my bowl. I know people are hungry, I know what it’s like to work fast food, and I don’t want to be a Karen. But that jeopardizes the food safety for every customer in line who may have an allergy, not to mention I have no idea if that employee just finished cleaning with those gloves on and has now introduced cleaning products or bacteria into the food.
- AOAlex ovalleOct 17, 20251.0I went on 10/16 around 9 pm The store was very dirty the girl had a headphone on the ear having a conversation with someone she was super rude and if the manager see the camera she threw the burrito on the table to the point that my burrito got open I ask her for lettuce and she told me That they don’t have it like the way like I was asking a favor not paying for very rude Asian girl !! My husband and I were speechless because we prefer that store over the one in willow st very disappointing guys costumer service should be first
- BSBenjamin SmithOct 1, 20251.0Out of cheese. Rarely come by this location and they have all the ingredients good to go.
- ACAlex CavarettaOct 1, 20251.0This is easily the most disappointing Chipotle in New Hampshire. I honestly don’t understand how it maintains a 3.6-star rating. I’ve given this location multiple chances, but every visit has been the same, bland food across the board, from the rice to the chicken. What makes it worse is the management. The manager is consistently rude to employees, creating a negative atmosphere that trickles down to the customer experience. The staff often act like they’re doing you a favor just by serving you, and the portions are extremely stingy. I’ve asked for two scoops of rice, only to be given what amounts to two quarter scoops. I’ve raised these issues with corporate several times, but nothing has changed. I normally don’t write reviews, but this location has consistently been such a letdown that I felt it needed to be said. Unfortunately, I won’t be returning here.
- AJAmy J.Sep 27, 20252.0This place is normally good but they wouldn’t give me chips because they said it’s for online orders only????????
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Bedford, NH?
Chipotle Mexican Grill in Bedford, NH is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Bedford, NH?
It is located at 99 S River Rd, In Bedford Mall Plaza, Bedford, NH 03110, USA.
What types of food does Chipotle Mexican Grill in Bedford offer?
Chipotle offers customizable menu options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, natural ingredients.
Does Chipotle Bedford offer pickup and delivery services?
Yes, they provide both in-store pickup and delivery services.
How can I order from Chipotle Bedford online?
You can order online via their website at https://order.chipotle.com/ or use the Chipotle app available on the Apple App Store.
Does Chipotle Bedford participate in any rewards program?
Yes, you can sign up for Chipotle Rewards to receive exclusive offers and earn free food.
What nearby places can help me plan a visit to Chipotle Bedford?
Bedford Mall is nearby, offering shopping opportunities before or after your meal at Chipotle.
Are there convenient banking options near Chipotle Bedford?
Yes, nearby banks include Cambridge Trust, Northway Bank, Citizens Bank, The Provident Bank, Bar Harbor Bank & Trust, and BankProv, useful if you need banking services before or after dining.
Where can I get coffee close to Chipotle Bedford?
Starbucks is located nearby, perfect for grabbing a coffee or smoothie before or after your Chipotle meal.
What are some nearby services and amenities close to Chipotle Bedford?
Nearby amenities include health services like Renew Vitality Testosterone Clinic of Bedford, beauty salons such as Joia Med Spa and The Vibe Hair Studio, and various retail stores like Marshalls and Bob's Stores Footwear & Apparel.