Dairy Queen Grill & Chill

3.9
624 reviews

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
3608 S Lincoln Ave, York, NE
68467-9471, United States

Hours

Reviews

3.9
624 reviews
5 stars
300
4 stars
144
3 stars
72
2 stars
33
1 star
75

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times and poor service, particularly in the drive-thru, with some experiencing waits of over 30 minutes.

Food Quality

While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items, including melted ice cream and incorrect orders.

Staff Performance

Staff performance was inconsistent; some employees received praise for their friendliness and helpfulness, while others were criticized for rudeness and lack of attention to detail.

Cleanliness

Several reviews mentioned cleanliness issues, including dirty tables and sticky floors, which detracted from the overall dining experience.

Ice Cream Quality

The quality of ice cream varied significantly, with reports of melted or poorly mixed products, leading to customer dissatisfaction.
  • TR
    Tammy Richards
    1 day ago
    5.0
    The only reason I am giving this place a 5 star is for the young man who is at the counter at this moment having to take care of everybody. His name is Loysen. The female who was cooking with a feather tattoo on her neck, was totally being rude to him while he was trying to take care of I who was delivering and people who are also coming through the door. Keep up the good work, young man.Those females that are working behind you and beside you can take a lesson from you.
  • JS
    Jessica Sohnholz
    Dec 13, 2025
    5.0
    Visited this location (York, NE) Dec 12, 2025. The best experience my husband & I have had here in a long time! We normally go through the drive thru, but took a chance to sit down here. Glad we did! First off... The caramel malt my husband had was NOT runny! 🤩 It has been a long time since he has had one that wasn't runny! Both of our burgers we tasty. My cheese curds were good. I appreciated the ladies checking in on us as we sat & ate our meal. The gal who delivered our food to our table made sure my husband's malt wasn't runny and that my blizzard passed the upside down test.
  • MA
    Mari Acosta
    Nov 15, 2025
    1.0
    We didn't even get to ordering today. The whole lobby smelled like sewage! Even my kids said it was too disgusting to even think about eating food.
  • BO
    Barry Van Ornum
    Oct 20, 2025
    5.0
    Amy was excellent behind the counter. Her exuberance is catchy
  • ZH
    Zach H
    Oct 18, 2025
    2.0
    Ordered a #10 with pickle a onion only. Took them five tries and I finally threw it in the trash and left.

Frequently Asked Questions About Dairy Queen Grill & Chill

What are the operating hours of Dairy Queen Grill & Chill in York, NE?

Dairy Queen Grill & Chill in York, NE is open from 10:30 AM to 9:30 PM from Monday to Thursday and Sunday, and until 10:00 PM on Fridays and Saturdays.

Is Dairy Queen Grill & Chill open on major holidays?

The Dairy Queen Grill & Chill location in York is closed on Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25).