Customers frequently reported long wait times, especially in the drive-thru, with some waiting over 30 minutes for their orders.
Order Accuracy
There were numerous complaints about incorrect orders, missing items, and inconsistent preparation of food and ice cream.
Staff Performance
While some staff members received praise for their friendliness and helpfulness, others were criticized for poor service and lack of attention to customer needs.
Food Quality
The quality of food varied, with some customers enjoying fresh and hot meals, while others received cold or poorly prepared items.
Cleanliness
Multiple reviews mentioned unsanitary conditions, including dirty tables and sticky floors, contributing to a negative dining experience.
MA
Mari Acosta
Nov 15, 2025
1.0
We didn't even get to ordering today. The whole lobby smelled like sewage! Even my kids said it was too disgusting to even think about eating food.
BO
Barry Van Ornum
Oct 20, 2025
5.0
Amy was excellent behind the counter. Her exuberance is catchy
ZH
Zach H
Oct 18, 2025
2.0
Food is good but the iced tea is horrible.
JS
Jeremy Stroud
Oct 5, 2025
4.0
Love them chocolate shakes!
CC
Canis
Sep 22, 2025
1.0
Waited 40 minutes for cold food then got my sandwich and it didn’t even have pickles on it which I requested. Then I got the ingredients in a box to make my own sandwich. If I wanted to do that I would’ve went to McDonald’s and paid way less for the same service and food.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in York, NE?
Dairy Queen Grill & Chill in York, NE is open from 10:30 AM to 9:30 PM from Monday to Thursday and Sunday, and until 10:00 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill open on major holidays?
The Dairy Queen Grill & Chill location in York is closed on Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25).
What signature menu items does Dairy Queen Grill & Chill offer?
The menu features classic fast-food items including Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and specialty ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill provide any family-friendly amenities?
Yes, the location offers booster seats, high chairs, wheelchair accessibility, outdoor seating, restrooms, free WiFi, and drive-thru service, making it family-friendly and convenient for all guests.
Can I order food online from Dairy Queen Grill & Chill in York?
Yes, you can place orders for pickup online through their official ordering URL at https://www.dairyqueen.com/en-us/order/pickup/n/44483/.
Where is Dairy Queen Grill & Chill located in York, NE?
Dairy Queen Grill & Chill is located at 3608 S Lincoln Ave, York, NE 68467-9471, USA.
Are there nearby fast food options around Dairy Queen Grill & Chill in York?
Yes, nearby fast food options include Burger King, Taco John’s, KFC, Freddy’s Frozen Custard & Steakburgers, Jimmy John’s, Taco Bell, Subway, and Burrito Bros. Customers can try different cuisines or grab a quick meal before or after visiting Dairy Queen.
What coffee options are available near Dairy Queen Grill & Chill?
7 Brew Coffee is located nearby, offering coffee and beverages — a good stop for customers looking for a caffeine boost along with or after their Dairy Queen visit.
Are there hotels near Dairy Queen Grill & Chill for visitors?
Yes, Days Inn by Wyndham York and Victorian Inn and Suites are close by, providing convenient accommodations for travelers visiting the area.
How can nearby gas stations help customers visiting Dairy Queen?
Nearby gas stations like Shell, Sapp Bros. Petroleum, and Sinclair Oil Corporation offer convenient fuel and convenience store access, making it easier for travelers to refuel both their vehicles and themselves when stopping by Dairy Queen.