Customers frequently reported long wait times and poor service, particularly in the drive-thru, with some experiencing waits of over 30 minutes.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold or improperly prepared items, including melted ice cream and incorrect orders.
Staff Performance
Staff performance was inconsistent; some employees received praise for their friendliness and helpfulness, while others were criticized for rudeness and lack of attention to detail.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty tables and sticky floors, which detracted from the overall dining experience.
Ice Cream Quality
The quality of ice cream varied significantly, with reports of melted or poorly mixed products, leading to customer dissatisfaction.
TR
Tammy Richards
1 day ago
5.0
The only reason I am giving this place a 5 star is for the young man who is at the counter at this moment having to take care of everybody. His name is Loysen. The female who was cooking with a feather tattoo on her neck, was totally being rude to him while he was trying to take care of I who was delivering and people who are also coming through the door. Keep up the good work, young man.Those females that are working behind you and beside you can take a lesson from you.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in York, NE?
Dairy Queen Grill & Chill in York, NE is open from 10:30 AM to 9:30 PM from Monday to Thursday and Sunday, and until 10:00 PM on Fridays and Saturdays.
Is Dairy Queen Grill & Chill open on major holidays?
The Dairy Queen Grill & Chill location in York is closed on Thanksgiving Day (2025-11-27) and Christmas Day (2025-12-25).
What signature menu items does Dairy Queen Grill & Chill offer?
The menu features classic fast-food items including Blizzard® Treats, Chicken Strip Basket, Grillburger®, soft-serve ice cream cones, shakes, malts, and specialty ice cream cakes from DQCakes.com.
Does Dairy Queen Grill & Chill provide any family-friendly amenities?
Yes, the location offers booster seats, high chairs, wheelchair accessibility, outdoor seating, restrooms, free WiFi, and drive-thru service, making it family-friendly and convenient for all guests.
Can I order food online from Dairy Queen Grill & Chill in York?
Yes, you can place orders for pickup online through their official ordering URL at https://www.dairyqueen.com/en-us/order/pickup/n/44483/.
Where is Dairy Queen Grill & Chill located in York, NE?
Dairy Queen Grill & Chill is located at 3608 S Lincoln Ave, York, NE 68467-9471, USA.
Are there nearby fast food options around Dairy Queen Grill & Chill in York?
Yes, nearby fast food options include Burger King, Taco John’s, KFC, Freddy’s Frozen Custard & Steakburgers, Jimmy John’s, Taco Bell, Subway, and Burrito Bros. Customers can try different cuisines or grab a quick meal before or after visiting Dairy Queen.
What coffee options are available near Dairy Queen Grill & Chill?
7 Brew Coffee is located nearby, offering coffee and beverages — a good stop for customers looking for a caffeine boost along with or after their Dairy Queen visit.
Are there hotels near Dairy Queen Grill & Chill for visitors?
Yes, Days Inn by Wyndham York and Victorian Inn and Suites are close by, providing convenient accommodations for travelers visiting the area.
How can nearby gas stations help customers visiting Dairy Queen?
Nearby gas stations like Shell, Sapp Bros. Petroleum, and Sinclair Oil Corporation offer convenient fuel and convenience store access, making it easier for travelers to refuel both their vehicles and themselves when stopping by Dairy Queen.