Business Details
About
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out Restaurant
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Hours
Reviews
4.0
873 reviews
5 stars
422
4 stars
227
3 stars
106
2 stars
48
1 star
70
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported slow service, order mistakes, and rude interactions with staff, particularly mentioning a lack of professionalism from some employees.
Food Quality
While some customers enjoyed the food, there were numerous complaints about cold items, incorrect orders, and a decline in quality compared to previous visits.
Cleanliness
Several reviews noted cleanliness issues in the dining area and bathrooms, with some customers expressing disappointment over the overall hygiene of the restaurant.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their friendliness and helpfulness, indicating that there are positive experiences to be had.
- SSScooterthewolfNov 14, 20251.0Never even got our order. Apparently they were out of their main menu item couple hours before close. Makes no sense at all
- MHMichael HartmanOct 9, 20251.0I was lied to and insulted by Jennifer the manager ive never been treated so disrespectfully before she was rude and refused to fix the problem she is a terrible manager and should be fired because she has no idea how to properly handle a situation I wont be going back as long as they let people like that be in charge
- JSJeremy StroudAug 28, 20254.0Was a little slow for dine-in. It was obvious that drive-thru took more presidents than dine-in
- PPPatrickAug 18, 20251.0The food was great, but an employee by the name of Lincoln should not be in the presence of customers. Especially working counter and front end service like cleaning tables for customers. While I was there I had an incident where I asked if the 2 for $7 applied to the classic roast beef. He said it applies to hang and the rest of what he said was not audible. So I said again, "so it applies to the classic sandwich as well, right?" And he replied rudely with, "that's what I just said". I responded with "I am sorry, I couldn't hear the last part you said, thanks". I've worked customer service and there are many more kind ways to respond to paying customers. I wish this was all I witnessed.... He proceeded to come out and clean tables and I thought he has great initiative. An elderly customer barely able to walk came in and the table and seat were still very wet from cleaning. The elderly man asked if he could dry it off so he doesn't get wet when sitting and Lincoln responded with "you can wait until it dries" I do not understand why he wouldn't just grab a paper towel and take 15 seconds to dry it for the customer whose request was not out of the ordinary. I am disappointed and have never seen this type of behavior in a fast food restaurant in my 30 years of life.
- CBChris BarnardAug 9, 20251.0Love Arby’s, but this location consistently gets our order wrong. For what they charge I would assume they would make sure what is on the receipt is actually in the bag and correct. We have given this location many chances and the results are the same. We will not be stopping there again.