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McDonald's

3.7
(690 reviews)

Business Details

1246 N Lincoln, West Point, NE
68788, United States
(402) 372-2423
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1246 N Lincoln, West Point, NE
68788, United States

Hours

Reviews

3.7
690 reviews
5 stars
267
4 stars
172
3 stars
130
2 stars
46
1 star
75

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including cold or improperly prepared items, and some described the food as terrible or greasy.

Service Issues

Numerous reviews highlighted problems with order accuracy and slow service, with several customers mentioning wrong orders and long wait times.

Staff Friendliness

Despite service issues, several customers praised the friendliness and helpfulness of the staff, particularly in the drive-thru.

Cleanliness

Feedback on cleanliness was mixed; while some noted a clean environment, others reported dirty tables and overflowing trash.
  • LW
    Lisa Westerman
    Feb 5, 2026
    1.0
    Burger is cold and hard tasted like soap….thats a new one
  • AB
    A B
    Dec 2, 2025
    4.0
    Its fast food.
  • SK
    sheryl kroese
    Nov 10, 2025
    3.0
    Chicken Nuggets they were to be made fresh but they were not piping hot. Best when they are piping hot.
  • JC
    Jenny Cook
    Oct 28, 2025
    2.0
    We were shorted 6 chicken nuggets out of 20. No way that was a counting mistake.
  • KS
    Kaden Swanson
    Oct 26, 2025
    1.0
    In all facets, this specific location is well below expectations. And expectations for McDonalds are already very low. The food was very bad. My McCrispy had the texture of leather. They forgot to bring us our drinks, so I asked for drink cups and we filled our own. The employee then passed the blame on to us for their mistake. I am extremely disappointed in the unethical way of trying to get 5 star reviews. Trying to get 5 star reviews by offering a free sandwich promotes bias. Especially when the service and the food is nowhere near worthy of 5 stars.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru in West Point, NE?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer delivery and curbside pickup services?

Yes, this McDonald's provides delivery and curbside pickup services for customer convenience.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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