McDonald's

3.7
681 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1246 N Lincoln, West Point, NE
68788, United States

Hours

Reviews

3.7
681 reviews
5 stars
262
4 stars
168
3 stars
130
2 stars
46
1 star
75

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders, including missing items and wrong food.

Service Quality

Feedback on service was mixed; some praised friendly staff while others noted rudeness and slow service.

Food Quality

Food quality varied significantly, with some customers enjoying fresh items while others complained about poor taste and preparation.

Cleanliness

Several reviews highlighted cleanliness issues, particularly in dining areas and restrooms.

Value for Money

Customers expressed concerns about rising prices and perceived value, with some feeling the cost was too high for the quality received.
  • SK
    sheryl kroese
    Nov 10, 2025
    3.0
    Chicken Nuggets they were to be made fresh but they were not piping hot. Best when they are piping hot.
  • JC
    Jenny Cook
    Oct 28, 2025
    2.0
    We were shorted 6 chicken nuggets out of 20. No way that was a counting mistake.
  • KS
    Kaden Swanson
    Oct 26, 2025
    1.0
    In all facets, this specific location is well below expectations. And expectations for McDonalds are already very low. The food was very bad. My McCrispy had the texture of leather. They forgot to bring us our drinks, so I asked for drink cups and we filled our own. The employee then passed the blame on to us for their mistake. I am extremely disappointed in the unethical way of trying to get 5 star reviews. Trying to get 5 star reviews by offering a free sandwich promotes bias. Especially when the service and the food is nowhere near worthy of 5 stars.
  • CC
    Chris Canterbury
    Sep 3, 2025
    1.0
    Poison
  • JB
    Jack Bruckner
    Aug 14, 2025
    1.0
    McDonald's bad

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's drive-thru in West Point, NE?

The drive-thru is open from 6:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to midnight on Friday and Saturday.

Does this McDonald's location offer delivery and curbside pickup services?

Yes, this McDonald's provides delivery and curbside pickup services for customer convenience.