McDonald's

3.0
657 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13821 Guildford Street, Waverly, NE
68462, United States

Hours

Reviews

3.0
657 reviews
5 stars
158
4 stars
119
3 stars
114
2 stars
74
1 star
192

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Customers frequently reported receiving incorrect orders or missing items, leading to significant dissatisfaction.

Service Speed

Many reviews highlighted slow service times, with customers waiting excessively for their orders, even during non-peak hours.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty dining areas and poor food handling practices.

Staff Attitude

Customer service was often described as rude or indifferent, with employees appearing disengaged and unprofessional.

Food Quality

There were numerous complaints about cold or poorly prepared food, contributing to a negative dining experience.
  • KG
    Kaelin Gulizia
    Dec 23, 2025
    1.0
    IT was so crowded I waited 1 hour for my food asking them multiple times for my food and they did nothing. By the time I got my food it was spicy and hard I hate to wash the chicken off from disgust!
  • KK
    KarenH
    Dec 9, 2025
    3.0
    Drove up for a mobile order but they said they didn't have it even after checking the counter for a pickup inside. So I parked and went inside and there it was on the counter. Some of the changes to the order were made but not all of them. Kind of odd. Maybe it was the app or maybe it was the service. I don't know for sure..
  • JB
    Julie Brekke
    Nov 20, 2025
    1.0
    I just want to be able to go to this location and get everything I ordered. Not just once or twice but EVERY SINGLE TIME I go here to pick up food for the kids or whatever reason I NEVER get the entire order. I try to look thru the bags but that's difficult to do especially when the fries are on top spilling out everywhere. I just don't understand why they can't get any orders right. I hate that this is the only place in Waverly and it's what the kids like. Just one time can I get everything I paid for?????
  • CG
    Chandra Gunter
    Nov 15, 2025
    5.0
    Ordered drive thru and food was very fresh. Haven't had McDonald's this good in a long time! Keep up the good work
  • PH
    Paisley_addi H. Holts
    Oct 28, 2025
    1.0
    I saw a worker and he started scratching his butt didn’t wash his hands after and started serving us our food no golves on or anything!!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Waverly, NE?

McDonald's in Waverly, NE is open daily from 6:00 AM to 10:00 PM.

Does McDonald's in Waverly offer delivery services?

Yes, McDonald's offers delivery every day from 6:00 AM to 10:00 PM.