McDonald's

3.0
654 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
13821 Guildford Street, Waverly, NE
68462, United States

Hours

Reviews

3.0
654 reviews
5 stars
157
4 stars
119
3 stars
113
2 stars
74
1 star
191

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Order Accuracy

Many customers reported frequent issues with incorrect orders, including missing items and wrong food.

Food Quality

Several reviews mentioned cold or poorly prepared food, with complaints about cleanliness and food safety.

Speed of Service

Customers consistently noted long wait times for both drive-thru and in-store orders, often exceeding expectations for fast food.

Cleanliness

Multiple reviews criticized the cleanliness of the restaurant, describing it as dirty and poorly maintained.
  • JB
    Julie Brekke
    4 days ago
    1.0
    I just want to be able to go to this location and get everything I ordered. Not just once or twice but EVERY SINGLE TIME I go here to pick up food for the kids or whatever reason I NEVER get the entire order. I try to look thru the bags but that's difficult to do especially when the fries are on top spilling out everywhere. I just don't understand why they can't get any orders right. I hate that this is the only place in Waverly and it's what the kids like. Just one time can I get everything I paid for?????
  • CG
    Chandra Gunter
    Nov 15, 2025
    5.0
    Ordered drive thru and food was very fresh. Haven't had McDonald's this good in a long time! Keep up the good work
  • PH
    Paisley_addi H. Holts
    Oct 28, 2025
    1.0
    I saw a worker and he started scratching his butt didn’t wash his hands after and started serving us our food no golves on or anything!!
  • KT
    King T
    Oct 16, 2025
    2.0
    Order online from the Monopoly menu and only my drink came with a sticker
  • RJ
    Russ Jackson
    Oct 9, 2025
    1.0
    Stopped in around 645pm on Tuesday. Only 1 other person inside waiting for his order. I used the kiosk and waited patiently. The workers were visiting with eachother checking their phones and after about 20 minutes of waiting I asked if I could at least get my drink and fries because I couldn't wait any longer. The worker offered no apology. So I paid full price for a chicken sandwich combo and left 25 minutes later with just a drink and fries. Terrible customer service!! I wont go back.

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's in Waverly, NE?

McDonald's in Waverly, NE is open daily from 6:00 AM to 10:00 PM.

Does McDonald's in Waverly offer delivery services?

Yes, McDonald's offers delivery every day from 6:00 AM to 10:00 PM.