McDonald's

3.6
776 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
101 W Highway 20, Valentine, NE
69201, United States

Hours

Reviews

3.6
776 reviews
5 stars
285
4 stars
168
3 stars
142
2 stars
69
1 star
112

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Multiple customers reported issues with incorrect orders, including missing items and wrong modifications.

Service Quality

Feedback indicates a mix of experiences, with some customers noting rude or unhelpful staff, while others praised friendly service.

Food Quality

Several reviews mentioned cold or poorly prepared food, particularly fries, while others found the food to be fresh and enjoyable.

Cleanliness

There were complaints about the cleanliness of the restaurant and bathrooms, with some customers noting it was dirty.

Automation Issues

Customers expressed frustration with the reliance on self-service kiosks, citing difficulties and lack of human interaction.
  • BF
    Brett few
    Oct 24, 2025
    2.0
    Fries were cold
  • NB
    Niels Bouse
    Oct 14, 2025
    3.0
    It's McDonald's! If you're looking for service, go elsewhere. There are no counter employees, just self order kiosks.
  • VS
    Victoria S.
    Oct 5, 2025
    1.0
    Can’t get an order right for the life of them. Went to McDonald’s tonight, drive-thru, ordered a McDouble meal that was supposed to come with nuggets and sauce. Didn’t get the nuggets and sauce. This isn’t the first time they’ve messed up an order. My husband was there 2 previous times and got wrong both times.
  • JS
    Javier Silva
    Sep 30, 2025
    5.0
    Muy bueno solo les voy a decir q agradable para pasar junto a tus bebés 👶 felicidades
  • RA
    Ryan Autobee
    Sep 8, 2025
    5.0
    You know it's gonna be good when the fries are fresh! Was delicious 😋

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in Valentine, NE?

McDonald's in Valentine, NE is open daily from 5:00 AM to midnight.

Does this McDonald's location offer drive-through service?

Yes, this McDonald's location has a drive-through that operates daily from 5:00 AM to midnight.