Many customers reported slow service, long wait times, and poor customer interactions, with some expressing frustration over rude staff.
Food Quality
Feedback on food quality was mixed; while some enjoyed their meals, others complained about cold, poorly prepared, or substandard items.
Cleanliness
The establishment was noted for being clean by several customers, although some reviews mentioned issues with hygiene among staff.
Positive Experiences
Despite the negative feedback, there were numerous positive comments about friendly staff and enjoyable food, indicating that experiences can vary significantly.
Community Support
Customers appreciated the business's involvement in the community, such as donations and support for local events.
KU
Kathy Urry
Nov 30, 2025
5.0
Good. Place to eat
DH
De-von Holder
Nov 22, 2025
5.0
Came in at 9:25 ish, ordered ice cream for me and my wife, and was given amazing treatment, friendliness, and hospitality by Erica. We felt right at home and the ice cream was great!!!! Will be returning for sure
LD
Louis Dodge
Nov 18, 2025
5.0
They donated an 8" ice cream cake that my Dachsund won at Sidney Octoberfest. Thank you for your support of community, but also for this cake. P s in made it all the way to Sterling.
CC
Chad Cannon
Nov 9, 2025
3.0
Restaurant smelled
SP
Shelley Peterson
Oct 4, 2025
1.0
Waited for 45 minutes for our food. Never did get it and finally just asked for a refund.
Frequently Asked Questions About Dairy Queen Grill & Chill
What are the operating hours of Dairy Queen Grill & Chill in Sidney, NE?
Dairy Queen Grill & Chill in Sidney, NE is open daily from 10:00 AM to 9:30 PM.
What type of food and treats does Dairy Queen Grill & Chill offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Grillburgers®, Chicken Strip Baskets, and DQ Cakes.
Is Dairy Queen Grill & Chill family-friendly and accessible for children?
Yes, the restaurant is family-friendly with services like booster seats, high chairs, and welcomes children.
Does Dairy Queen Grill & Chill provide drive-thru and outdoor seating options?
Yes, they have both drive-thru service and outdoor seating available.
Can I order food online from Dairy Queen Grill & Chill in Sidney?
Yes, you can place pickup orders online through their official ordering website.
Does Dairy Queen Grill & Chill offer free Wi-Fi for customers?
Yes, they provide free Wi-Fi for guests at their location.
What is the address and contact number for Dairy Queen Grill & Chill in Sidney, NE?
The address is 642 Glover Rd, Sidney, NE 69162-3048. The main phone number is +1 308-254-4078.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You can visit the Cheyenne County Visitors Center for travel info, Beans & Steams Coffee House for coffee or drinks, and Nebraska’s 385 Gold Rush Byway as a local landmark.
Are there other fast food or dining options near Dairy Queen Grill & Chill?
Nearby dining options include Subway, Domino's Pizza, McDonald's, Pizza Hut, Mi Ranchito (Mexican/Japanese), Perkins Restaurant & Bakery, and Buffalo Point.
What nearby facilities are available for travelers visiting Dairy Queen Grill & Chill?
Travelers can find gas stations like Sapp Bros. Travel Center and Maverik Adventure’s First Stop, as well as lodging options such as Quality Inn Sidney and Hampton Inn Sidney nearby.