Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.
Food Quality
The quality of food was inconsistent, with many complaints about cold, poorly prepared, or unsanitary food.
Cleanliness
Several reviews highlighted cleanliness issues, including dirty tables, bathrooms, and concerns about food safety.
Staff Attitude
There were multiple mentions of rude or inattentive staff, contributing to a negative customer experience.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendly service and noted instances of good food quality.
CT
Cheryl Eagle Track
Dec 31, 2025
5.0
Love The service since they got new people working for them
SB
Sammy Brown
Dec 18, 2025
1.0
Went to drive-thru to go get my food, waited 25 minutes to get through a line of 4 cars, felt super super rushed even though they were getting our food out as slow as possible. tried checking my bag after they tell me to pull up front but they guy didn’t even try to wait to make sure they had gotten everything. got home and saw that they had forgotten two burgers. tried calling the phone number but the phone number didn’t work and due to me living out of town, I couldn’t go inside and complain. was a really shitty experience after having a real shitty day.
DL
Deanna Ledbetter
Dec 3, 2025
1.0
The overnight chick is very rude
And there another rude 1 early morning.
And frys are staled and refried also.
Order is always wrong but dont want my food sabotage by asking for it to be made correctly.
PC
Paul Craig
Dec 2, 2025
1.0
Service is absolutely terrible and if you have any issues with your order don’t expect help
MM
Madison Simon (Mads)
Nov 22, 2025
1.0
I got a large strawberry and banana smoothie and the guy totally bs'ed me I got a large drink pepsi and they told me that my small smoothie was a large! Like totally I'm not seeing a small drink in front of my eyes I've ordered so many times here for a large smoothie basically got scammed of my money! And they gave me someone else's receipt 🙄 not surprised
What are the regular in-restaurant operating hours for McDonald's at 419 West 27th Street, Scottsbluff, NE?
The McDonald's at 419 West 27th Street is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
Drive-thru is available every day from 5:00 AM to 1:00 AM at this McDonald's.
Can I order McDonald's delivery at this location, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 1:00 AM. You can order online at https://mcdonalds.order.online/business/-5579.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is offered as a part of the pickup and delivery services.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Which McDonald's mobile apps can I use to order food from this location?
You can use the official McDonald's apps available on iOS ([McDonald's App on Apple Store](https://apps.apple.com/us/app/mcdonalds/id922103212)) and Android ([McDonald's App on Google Play](https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US)).
How can nearby places like Jax Gourmet Coffee & Snow complement my visit to McDonald's?
Jax Gourmet Coffee & Snow, a nearby coffee shop and cafe, is a great spot to enjoy a smoothie or coffee before or after your meal at McDonald's.
Are there fuel or convenience stores close to McDonald's for additional errands?
Yes, nearby options include Git 'n Split and Sinclair Oil Corporation, both offering gas station and convenience store services, which is convenient if you're fueling up along with getting your meal.
Can I use the nearby Bitcoin Depot ATM when visiting McDonald's at this location?
Yes, Bitcoin Depot Bitcoin ATMs are nearby, allowing you to access cryptocurrency services conveniently while visiting McDonald's.
What other fast food options are available near this McDonald's location?
Nearby fast food restaurants include Arby's and Burger King, providing alternative dining options close to this McDonald's.