Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers frequently reported poor service, including incorrect orders, long wait times, and inattentive staff.
Food Quality
Food quality was inconsistent, with many reviews mentioning cold, poorly prepared, or incorrect items.
Cleanliness
Several customers noted cleanliness issues, including dirty tables and unsanitary conditions in the play area.
Staff Attitude
Customer interactions with staff varied, with some praising friendly service while others reported rude or dismissive behavior.
Management Response
While some customers appreciated the professionalism of certain managers, many expressed frustration with management's handling of issues.
EE
ELizabeth
Nov 13, 2025
1.0
Id like to know how t his McDonald's is passing their health inspections when the managers do not even speak English??? I've never seen anyone in that store wash their hands before they make their food. Its a dirty restaurant
AJ
Alex J
Nov 4, 2025
1.0
Waited 10 minutes for 3 simple things as they did orders behind me first and forgot about my order
RT
rez thaBarber
Oct 25, 2025
5.0
I visited McDonald's last night and was impressed with their speed despite being busy. Unfortunately, they forgot my large order of french fries. The manager outside was courteous and offered to bring them out to me. After waiting, I went inside and witnessed the manager handling an irate customer professionally, despite the customer being unreasonable about onions on his cheeseburger. I was very impressed by the way he handled that situation. I know it's not easy running a store. Mistakes do happen I don't know who these new people are working there but they're doing an amazing job. Keep up the good work
YY
Yexssy
Oct 19, 2025
5.0
I went to eat there yesterday, I was served very well by a very handsome guy, Jonathan, his service was 10/10 and he works very well, this guy is very handsome btw.
AD
Allen Duke
Sep 12, 2025
2.0
We sat in drive thru after paying for 20 minutes waiting in the “parked” stall for our breakfast. It consisted of a Diet Coke, Vanilla coffee and two sausage McMuffin’s. I walked into the restaurant and it was very evident they had cleared the order and had no clue what we had ordered. Another 19 minutes waiting while breakfast was made again, we left and then realized they had given us the wrong sandwich’s only reason they received 2 stars is because they got our drinks right but 40 min! What a joke!
What are the regular in-restaurant operating hours for McDonald's at 419 West 27th Street, Scottsbluff, NE?
The McDonald's at 419 West 27th Street is open daily from 5:00 AM to 11:00 PM.
When is the drive-thru service available at this McDonald's location?
Drive-thru is available every day from 5:00 AM to 1:00 AM at this McDonald's.
Can I order McDonald's delivery at this location, and what are the delivery hours?
Yes, delivery is available daily from 5:00 AM to 1:00 AM. You can order online at https://mcdonalds.order.online/business/-5579.
Does this McDonald's location offer curbside pickup?
Yes, curbside pickup is offered as a part of the pickup and delivery services.
What payment methods are accepted at this McDonald's?
This location accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Which McDonald's mobile apps can I use to order food from this location?
You can use the official McDonald's apps available on iOS ([McDonald's App on Apple Store](https://apps.apple.com/us/app/mcdonalds/id922103212)) and Android ([McDonald's App on Google Play](https://play.google.com/store/apps/details?id=com.mcdonalds.app&hl=en_US)).
How can nearby places like Jax Gourmet Coffee & Snow complement my visit to McDonald's?
Jax Gourmet Coffee & Snow, a nearby coffee shop and cafe, is a great spot to enjoy a smoothie or coffee before or after your meal at McDonald's.
Are there fuel or convenience stores close to McDonald's for additional errands?
Yes, nearby options include Git 'n Split and Sinclair Oil Corporation, both offering gas station and convenience store services, which is convenient if you're fueling up along with getting your meal.
Can I use the nearby Bitcoin Depot ATM when visiting McDonald's at this location?
Yes, Bitcoin Depot Bitcoin ATMs are nearby, allowing you to access cryptocurrency services conveniently while visiting McDonald's.
What other fast food options are available near this McDonald's location?
Nearby fast food restaurants include Arby's and Burger King, providing alternative dining options close to this McDonald's.