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McDonald's

3.0
(1243 reviews)

Business Details

419 West 27th Street, Scottsbluff, NE
69361, United States
(308) 632-6511
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
419 West 27th Street, Scottsbluff, NE
69361, United States

Hours

Reviews

3.0
1,243 reviews
5 stars
277
4 stars
257
3 stars
254
2 stars
161
1 star
294

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Multiple reviews highlighted unsanitary conditions, including dirty tables, bathrooms, and food preparation areas.

Service Quality

Customers frequently reported poor service, including long wait times, incorrect orders, and rude staff.

Food Quality

There were numerous complaints about food being cold, improperly cooked, or not meeting expectations, with some positive notes on freshness.

Management Issues

Several reviews indicated a lack of effective management, with staff being inattentive and unprofessional.

Customer Experience

While some customers praised friendly service, many expressed frustration over order accuracy and overall dining experience.
  • UK
    Un Known
    Feb 22, 2026
    1.0
    This is the nastiest restaurant in the area. You can come in at open and lobby is filthy. Great marks on all the walls, floors absolutely disgusting. Tables covered in thick grime and old food. They can't even attempt to get an order right and when you need anything have fun standing at the counter for ten minutes before they acknowledge you. Place needs full new management and staff. Food is old and nasty 🤢 worst McDonald's location ever.
  • CT
    Cheryl Eagle Track
    Dec 31, 2025
    5.0
    Love The service since they got new people working for them
  • SB
    Sammy Brown
    Dec 18, 2025
    1.0
    Went to drive-thru to go get my food, waited 25 minutes to get through a line of 4 cars, felt super super rushed even though they were getting our food out as slow as possible. tried checking my bag after they tell me to pull up front but they guy didn’t even try to wait to make sure they had gotten everything. got home and saw that they had forgotten two burgers. tried calling the phone number but the phone number didn’t work and due to me living out of town, I couldn’t go inside and complain. was a really shitty experience after having a real shitty day.
  • DL
    Deanna Ledbetter
    Dec 3, 2025
    1.0
    The overnight chick is very rude And there another rude 1 early morning. And frys are staled and refried also. Order is always wrong but dont want my food sabotage by asking for it to be made correctly.
  • PC
    Paul Craig
    Dec 2, 2025
    1.0
    Service is absolutely terrible and if you have any issues with your order don’t expect help

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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