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Arby's

3.9
(847 reviews)
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Business Details

601 W 27th St, Scottsbluff, NE
69361, United States
(308) 632-3300
http://www.arbys.com/locations/us/ne/scottsbluff/601-w-27th-st/store-1542
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
601 W 27th St, Scottsbluff, NE
69361, United States

Hours

Reviews

3.9
847 reviews
5 stars
344
4 stars
250
3 stars
138
2 stars
48
1 star
67

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported issues with food quality, including cold sandwiches, stale fries, and hair found in food.

Service Issues

Numerous reviews highlighted poor customer service, including unacknowledged wait times, incorrect orders, and rude staff.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, including flies and hair in food.

Speed of Service

Many customers experienced slow service, particularly in the drive-thru, with long wait times reported.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, mentioning good experiences and friendly staff.
  • AL
    Anna Loomis
    Feb 13, 2026
    5.0
    Their tea is always good!
  • TB
    Timothy Brandt
    Feb 5, 2026
    5.0
    Arby's was great we don't have one where we currently live so was a yummy treat!
  • TH
    The Copper Hunter
    Jan 7, 2026
    3.0
    Better then McDonald's
  • TC
    T C
    Nov 30, 2025
    1.0
    Its pretty bad when there isn't a single customer at the restaurant and they still can't figure out how to make sure edible food. Cold roast Beef sandwich with skimpy meat, cold and stale fries, just take the hint the restaurant is dead for a reason. A $13 meal thats actually worth $5 at most. But hey! They didnt forget to throw a coupon book in the bag so I don't have to spend so much on less than mid food, hard hard pass forever
  • LP
    Lydia Patrick
    Nov 22, 2025
    3.0
    While the food order was correct, the order was not ready when promised. The employee did not greet me nor was my drink provided when I was asked to pull forward. Honestly, if I had not paid in the app, I would have left.
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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