Arby's

3.9
842 reviews
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Business Details

601 W 27th St, Scottsbluff, NE
69361, United States
(308) 632-3300
http://www.arbys.com/locations/us/ne/scottsbluff/601-w-27th-st/store-1542
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
601 W 27th St, Scottsbluff, NE
69361, United States

Hours

Reviews

3.9
842 reviews
5 stars
340
4 stars
250
3 stars
138
2 stars
48
1 star
66

What are people saying?

AI-generated from recent customer reviews

Food Quality

Multiple customers reported receiving cold, stale, or poorly prepared food, including sandwiches with little meat and soggy fries.

Customer Service

Numerous reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Some customers noted cleanliness issues, including finding hair in food and a fly in a sandwich.

Order Accuracy

Several customers experienced issues with incorrect orders and missing items, leading to frustration.

Overall Experience

While some customers enjoyed the food and service, many expressed disappointment and indicated they would not return.
  • TH
    The Copper Hunter
    5 days ago
    3.0
    Better then McDonald's
  • TC
    T C
    Nov 30, 2025
    1.0
    Its pretty bad when there isn't a single customer at the restaurant and they still can't figure out how to make sure edible food. Cold roast Beef sandwich with skimpy meat, cold and stale fries, just take the hint the restaurant is dead for a reason. A $13 meal thats actually worth $5 at most. But hey! They didnt forget to throw a coupon book in the bag so I don't have to spend so much on less than mid food, hard hard pass forever
  • LP
    Lydia Patrick
    Nov 22, 2025
    3.0
    While the food order was correct, the order was not ready when promised. The employee did not greet me nor was my drink provided when I was asked to pull forward. Honestly, if I had not paid in the app, I would have left.
  • PT
    Pamela Tapert
    Oct 22, 2025
    2.0
    Restaurant was clean, my turkey sandwich had old long curly Grey hair in it
  • DC
    Deshun Carter
    Oct 10, 2025
    5.0
    Hottt fresh and dash
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