Brand Certified
Dairy Queen Grill & Chill
3.8(839 reviews)
Certified by Dairy Queen Grill & Chill ā¢ Mar 01, 2026
Business Details
5302 S 72nd St, Ralston, NE
68127-3935, United States
Certified by Dairy Queen Grill & Chill ā¢ Mar 01, 2026
(402) 614-8602
Certified by Dairy Queen Grill & Chill ā¢ Mar 01, 2026
https://www.dairyqueen.com/
Certified by Dairy Queen Grill & Chill ā¢ Mar 01, 2026
About
Certified by Dairy Queen Grill & Chill ā¢ Mar 01, 2026
Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Drive-throughAvailable
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Certified by Dairy Queen Grill & Chill ā¢ Mar 01, 2026
Hours
Certified by Dairy Queen Grill & Chill ā¢ Mar 01, 2026
Reviews
3.8
839 reviews
5 stars
384
4 stars
195
3 stars
107
2 stars
45
1 star
108
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Food Quality
Many reviews mentioned issues with food quality, such as melted ice cream, incorrect toppings, and undercooked fries.
Cleanliness Concerns
Several customers noted cleanliness issues in the dining area and bathrooms, with some expressing discomfort about food handling practices.
High Prices
Customers frequently commented on the rising prices, expressing dissatisfaction with the value for money.
Mixed Experiences
While some customers praised the ice cream and certain staff members, many expressed disappointment with their overall experiences.
- MOMark OmahaFeb 12, 20265.0love the chicken strips and white gravy.
- TTtyismypoohbearNov 11, 20255.0Really like that they have meal deals here š
- DBDeAnna BrownOct 27, 20252.0They didn't clean the blade between making blizzards so you could taste the other blizzard in yours
- MNMissy NOct 26, 20251.0Y'all truly didn't put my blizzard in the bag and handed it to my doordash guy like this? Those boxes go in the sealed bags for a reason And are made for transport in bags. Not going to even eat it as I don't even feel like that's okay. Seems this location is privately owned and it shows by the reviews. Now 10 bucks down the sink cause people can't do their jobs. Bravo. Now to go put my soggy fries and not crispy at all strips in the air fryer and see how that goes. Never again will I order from here. Came from right down the road and ice cream was already melting away when he handed it to me. Also amazing that you obviously made the order right away and didn't bother to hold off doing the ice cream until my driver actually got there. Super annoyed and plan to see about getting some of my money back. Follow up - I went to that website and all it was was a contact us website that tried to send me to the owner to contact them directly. It's obvious they know of the issues in their store with their employees and I don't care to even bother. Threw all the food away and that's that. I'm sure they are quite okay and happy ripping people off, seems pretty common by the comments. Won't be back, first and last mistake of trying out a DQ.
- BGB. L. GOct 22, 20251.0All the kids were standing around gossiping rather than taking care of orders. Everytime I come here they always mess up an order. How hard is it to add Lettuce, tomato, onion to a burger. You can charge for it but skip actually putting it on. Waited in drive thru for at least 10 minutes.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and desserts does Dairy Queen Grill & Chill in Ralston offer?
Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, BlizzardĀ® Treats, GrillburgersĀ®, chicken strip baskets, and DQ Ice Cream Cakes.
What are the opening hours of Dairy Queen Grill & Chill at 5302 S 72nd St, Ralston, NE?
It is open from 10:00 AM to 10:00 PM Monday through Saturday, and from 11:00 AM to 10:00 PM on Sunday.
Does this Dairy Queen location offer drive-thru service and seating options?
Yes, it offers a drive-thru, indoor seating, and outdoor seating, including high chairs for children.
Is Dairy Queen Grill & Chill at 5302 S 72nd St family-friendly and accessible?
Yes, it is family-friendly, welcomes children, offers high chairs, and is wheelchair accessible.
How can customers place orders for pickup at this Dairy Queen location?
Customers can place orders online for pickup via the Dairy Queen website at https://www.dairyqueen.com/en-us/order/pickup/n/41299/.
Are there any mobile deals or rewards programs available to Dairy Queen customers?
Yes, Dairy Queen offers mobile deals and mobile ordering & rewards through their app which can be downloaded for exclusive deals.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill in Ralston?
Nearby places include Scooter's Coffee for a great coffee stop, Korea Garden for Korean cuisine, and Hearthside Candles & Curios for shopping unique gifts.
Is there a bank close to Dairy Queen Grill & Chill for convenient errands?
Yes, 1st State Bank and First State Bank are located nearby for your banking needs.
Are there any beauty or salon services near Dairy Queen Grill & Chill in Ralston?
Yes, nearby beauty salons include Salon 84 and Penny's Hair, offering haircuts and hair removal services.
What is the contact phone number for Dairy Queen Grill & Chill at 5302 S 72nd St?
You can reach the Dairy Queen at +1 402-614-8602 for inquiries or orders.
Brand Certified Facts from Dairy Queen Grill & Chill
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