Tropical Smoothie Cafe

4.2
222 reviews

About

Juice ShopRestaurantHealth Food RestaurantFast Food RestaurantSandwich RestaurantCafeBreakfast Restaurant
Tropical Smoothie Cafe® was born on a beach® and on that beach, we learned a better way to live. We make eating better easy breezy with fresh, made to order smoothies, wraps, flatbreads and bowls that instantly boost your mood. Experience the good vibes of the tropics whether you’re ordering ahead in our app or online for delivery, curbside* or pickup. It’s like a tiny vacay in the middle of your day. You're on Tropic Time Now®. *At participating locations.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Tropical Smoothie Cafe
7902 Towne Center Parkway, Papillion, NE
68046, United States

Hours

Reviews

4.2
222 reviews
5 stars
157
4 stars
19
3 stars
11
2 stars
7
1 star
28

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, particularly from the manager, Kay, who was described as rude and unprofessional.

Smoothie Quality

Several customers reported inconsistencies in smoothie quality, with some describing them as watered down or not tasting as expected compared to other locations.

Positive Experiences

Despite the negative feedback, many customers praised the friendly service from other staff members, particularly Wayne, and enjoyed the food and smoothies.

Cleanliness and Atmosphere

Some reviews noted that the restaurant was clean and had a pleasant atmosphere, contributing to a positive dining experience.

Management Issues

Frequent complaints about management practices and employee treatment were noted, suggesting a need for better leadership and training.
  • LB
    Lana Becerra
    Oct 5, 2025
    5.0
    Love the peanut butter smoothies and protein drinks!!
  • NN
    Nk101
    Sep 25, 2025
    3.0
    service was fairly fast but the smoothie was not good and did not taste the same as other locations
  • JL
    Jose Lopez-canizalez
    Aug 13, 2025
    1.0
    If you want to cancel an order, they will not proceed with the cancelation.
  • BE
    Becky Everette
    Jul 9, 2025
    2.0
    Smoothies were watered down-not nearly as good as the ones we get at the 168th location. Couldn’t get the attention of the manager or workers to get cutlery, even after politely saying excuse me to try to get their attention. The restroom door was locked to prevent anyone from going in. Again, none of the employees were available to be asked to unlock. Won’t be returning to this location.
  • PR
    Pavan Raj
    Jun 25, 2025
    1.0
    The Chinese lady at front was unprofessional and Rude

Frequently Asked Questions About Tropical Smoothie Cafe

Does Tropical Smoothie Cafe accept reservations?

No, Tropical Smoothie Cafe does not accept reservations.

What are the operating hours for dine-in service at Tropical Smoothie Cafe?

Dine-in service is available Monday to Friday from 8:00 AM to 9:00 PM, Saturday from 8:30 AM to 9:00 PM, and Sunday from 10:00 AM to 8:00 PM.