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Pizza Hut

3.5
(358 reviews)

Business Details

11336 S. 96th St., Papillion, NE
68046, United States
(402) 331-9999

About

Pizza RestaurantFast Food RestaurantChicken Wings RestaurantTake Out RestaurantRestaurantRestaurant Delivery ServicePizza Hut
Find your nearby Pizza Hut® at 11336 S. 96th St. in Papillion, NE. You can try, but you can’t OutPizza the Hut. We’re serving up classics like Meat Lovers® and Original Stuffed Crust® as well as signature wings, pastas and desserts at many of our locations. Order online or on the mobile app for carryout, curbside or delivery.

Details

  • Cash onlyNot available
  • Accepts checksNot available
  • Curbside pickupAvailable

Location

Pizza Hut
11336 S. 96th St., Papillion, NE
68046, United States

Hours

Reviews

3.5
358 reviews
5 stars
152
4 stars
67
3 stars
30
2 stars
25
1 star
84

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, unhelpful staff, and poor management, leading to frustration and dissatisfaction.

Order Accuracy

Many reviews highlighted problems with incorrect orders, missing items, and delays in food preparation.

Food Quality

Customers expressed disappointment with the quality of food, including undercooked items and lack of toppings.

Customer Experience

While some reviews praised friendly staff and good service, the majority indicated a negative overall experience, particularly with communication and responsiveness.
  • TF
    Tarell Fields
    4 days ago
    5.0
    Rob was great and accommodating. Been dealing with no so fortunate locations on Bellevue for to long. Rob and his crew are very professional and made us feel very welcome. Good job guys. Keep it up and ill make the drive everytime.
  • DG
    David Goodman
    Feb 11, 2026
    1.0
    My wife placed an online order for carry out. Went to pick it up and the worker wouldn't give me the pizza, stating it was for food delivery service pick up which it was not. My young children were starved by this time and in order to get the food, I had to pay for the food (a second time) ...... That he charged us more than the online price for and refused to give me a receipt. Had to dispute the charge to get our money back. Very rude. Pizza was garbage.
  • CF
    Confess Your Fears
    Feb 9, 2026
    1.0
    When someone orders something online, the expectation is that the time that is given to them to pick that order up will be the time that it is ready, I arrived at this Pizza Hut, no one was eating inside, no one was waiting. I showed up 5 minutes past the time to pick the order up. I had to wait another 12 minutes to get the order because the breadsticks weren't made. Then upon paying you are trying to hand the credit card swiper to me out the window, I know exactly what you're doing you're trying to get a tip, knock that crap off, you don't deserve a tip for a carryout order anyway, much less one that you didn't have done on time. Stop expecting people to pay you a tip when they don't come in and get any service from you at all. Maybe if you come to my house and clean my kitchen wipe down my counters and put the dishes in the dishwasher maybe then you can get a tip. But when I'm eating this food at home stop expecting people to tip you at the pickup window. It's common sense
  • AD
    Aaron Diaz
    Jan 27, 2026
    1.0
    I ordered online and have been at the drive thru to pick up my pizza for 10 minutes now. 4 people have looked at me and nobody has even thought about helping me.
  • JH
    Josh Hart
    Jan 26, 2026
    1.0
    Ordered a large supreme at 515 and was told it would be done soon. At 630 I got a cheese pizza. Changing to one star because the manager wouldn't even talk to me and the cashier didn't know how to look up the order. This place needs new management.

Frequently Asked Questions About Pizza Hut

What types of pickup and delivery services does Pizza Hut at 11336 S. 96th St. offer?

Pizza Hut offers in-store pickup, curbside pickup, delivery, and no-contact delivery services at this location.

What are the operating hours of Pizza Hut for delivery and takeout in Papillion, NE?

Pizza Hut is open daily from 10:30 AM to 10:00 PM, with extended hours until 11:00 PM on Fridays and Saturdays.

Brand Certified Facts from Pizza Hut

Pizza Hut partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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