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Jimmy John's

3.3
(206 reviews)
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Business Details

304 Olson Dr, Papillion, NE
68046, United States
(402) 905-9690
https://locations.jimmyjohns.com/ne/papillion/sandwiches-1779.html

About

Sandwich Restaurant

Location

Jimmy John's
304 Olson Dr, Papillion, NE
68046, United States

Hours

Reviews

3.3
206 reviews
5 stars
82
4 stars
30
3 stars
13
2 stars
21
1 star
60

What are people saying?

AI-generated from recent customer reviews

Service Speed

Numerous customers reported extremely slow service, often taking much longer than the advertised 'freaky fast' delivery time.

Order Accuracy

Several reviews highlighted issues with incorrect orders, including missing items and wrong sandwiches.

Customer Service

Feedback indicated a lack of professionalism and poor customer service from staff, including rude behavior and inadequate responses to complaints.

Food Quality

While some customers enjoyed the sandwiches, there were multiple complaints about stale bread and poorly made sandwiches.
  • WP
    Walter Parada
    Nov 2, 2025
    1.0
    Placed online order, arrived about 5 minutes after placing it and the dork working there hadn't even started making my order and had NO orders that he was making. He was doing some other chores. . . IF YOU HAVE ORDERS TO MAKE THAT SHOULD BE PRIORITY BEFORE ANYTHING ELSE! Freaky fast? More like stupid slow.
  • NG
    Nikki Greene
    Oct 31, 2025
    1.0
    Sandwiches were lacking. Gotten great sandwiches at other locations but this is the second time that we have received sandwiches with barely anything on them. Thought it was a one off the first time, guess not.
  • DR
    dean Rehling
    Oct 4, 2025
    1.0
    Wrong order
  • SW
    Shannon Wall
    Sep 17, 2025
    1.0
    Along with all recent reviews, we waited forever with only one vehicle in front of us. Ordered ahead on the app and the status hadn’t changed for a while so decided to go to the drive thru and aam about it…kid said, “be with you in a minute” and waited a very long minute for nothing…ended up leaving. Wasn’t even during any kind of lunch or dinner rush hour. Do NOT go here if you want your food in a decent amount of time.
  • TD
    Tom Domanski
    Oct 6, 2017
    5.0
    Great sandwich
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