Customers frequently reported long wait times for both drive-thru and delivery, contradicting the 'freaky fast' slogan.
Order Accuracy
Many reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Customer Service
Mixed feedback on staff attitude; some praised individual employees for excellent service, while others reported rudeness and indifference.
Food Quality
While some customers enjoyed the food, others noted inconsistencies in preparation and ingredient quality.
CK
Cassie Knutson
Jan 28, 2026
1.0
Food takes forever and that’s if I even get it, twice now I’ve ordered delivery and I haven’t received it whatsoever. Lame as hell.
JS
Joseph Stephen
Nov 5, 2025
1.0
NEVER GO HERE. I've gone countless times and not once have I recived the correct price. I asked for an entree, I get a meal. I ask for the number 10, I get the 11. Cmon. This place sucks. Unless you like getting bad service, avoid this location at all costs
BB
Brent Bradley
Oct 30, 2025
1.0
Nothing about this JJ’s s fast.
JH
Jaime Herrman
Oct 17, 2025
5.0
We order catering 3 times a week and the service and staff are PHENOMENAL!!! Brooklyn is especially kind and professional
RS
Renee Siebenaler
Sep 19, 2025
3.0
We’ve ordered 4 times at this location and had missing ingredients or just poorly made sandwiches. I’d suggest to consider the amount someone is paying for the food and how you would feel if you ordered a sandwich and half of the ingredients were missing or just a much smaller amount than normal. The food is good, don’t do a disservice and do it poorly. And you know what they say about what happens in the drive thru. Just don’t do it. I’d say consider a career change if being a sandwich artist is not your thing. Manager made it right this time but we shouldn’t have to come back and ask. For real. Do it right the first time or we won’t be back. I’ve also provided feedback to the link provided in other posts.