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Five Guys

4.3
(1250 reviews)

Business Details

(402) 596-0000

About

Fast Food RestaurantAmerican RestaurantHot Dog RestaurantRestaurantBurger Joint
Your nearby Five Guys at 8540 South 71 Street Plaza in Papillion is ready to offer you a classic take on burgers, hot dogs, fries, milkshakes and more! Whether it's using fresh ground beef (there are no freezers in our restaurants), double-cooking our fries in 100 percent peanut oil, hand-preparing fresh ingredients every morning or serving peanuts while you wait, we strive to provide the best experience each and every time you visit. With more than 250,000 ways to customize your burger and 1,000+ milkshake combinations, satisfying your craving is just a click away!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Five Guys
8540 South 71 Street Plaza, Papillion, NE
68133, United States

Hours

Reviews

4.3
1,250 reviews
5 stars
786
4 stars
263
3 stars
90
2 stars
52
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers as delicious and juicy, but there were complaints about soggy buns, over-salted fries, and inconsistent food quality.

Pricing

Many customers found the prices to be high, making it difficult to justify frequent visits, despite enjoying the food.

Service

While some reviews highlighted friendly and efficient service, others reported issues with order accuracy and staff attitude.

Cleanliness

The restaurant was often noted as clean, but there were occasional mentions of dirty tables and unsanitary conditions.

Portion Sizes

Customers appreciated the generous portions of fries, though some felt that the quantity had decreased over time.
  • LP
    Lance Pinkall
    Feb 21, 2026
    5.0
    Solid as most of these are. Fries a bit salty for my taste but the burgers are great!
  • GB
    GOT7 BTS
    Feb 12, 2026
    5.0
    Food is always good. A little pricey but what isnt nowadays.
  • KD
    Kelvin Daniel
    Feb 11, 2026
    5.0
    Amazing food here , guy whos always on the grill alwas make burgers super juicy and delicious! i went sunday lunch and 4 amazing guys were marvelous
  • TS
    Tom Stearman
    Feb 8, 2026
    1.0
    I'm sorry but $20 and your fires have so.much salt on them you can't even taist the fries. I asked for light salt and wow. Tried to eat my burger and the bun was soggy and there was no taist to the meat. I don't know what happened here but service went down last year and now the food has too. Sorry I can't eat here anymore.
  • CD
    Christina Dewine
    Jan 31, 2026
    1.0
    Fries and Cajun fries had so much salt on then they could kill ya. Lettuce was rusty and nasty. Hot dogs where borderline burnt. Won't be back.

Frequently Asked Questions About Five Guys

What is the Five Guys story/How did you guys get your name?

Five Guys began its pursuit to redefine the global burger landscape in 1986 when Jerry and Janie Murrell asked three of their sons whether they wanted to start a business or go to college. Now, three decades after our first location opened in Arlington, Va., Five Guys – a fast-casual restaurant chain named for the Murrells' five sons – serves a classic take on hamburgers, fries and milkshakes in more than 1,700 locations across 24 countries. You can read more about the story of Five Guys at www.FiveGuys.com!

How many restaurants does Five Guys have?

As of January 2026, we have more than 1,900 locations in over 24 countries!

Brand Certified Facts from Five Guys

Five Guys partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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