Brand Certified
Chipotle Mexican Grill
3.9(696 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
9820 S 71st Plz, Papillion, NE
68133, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(402) 331-2874
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ne/papillion/9820-s-71st-plz?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=2440
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Settler's Creek is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.9
696 reviews
5 stars
370
4 stars
125
3 stars
61
2 stars
35
1 star
105
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported issues with food freshness, portion sizes, and incorrect orders, leading to dissatisfaction.
Service Issues
Numerous reviews highlighted rude staff behavior, poor customer service, and management problems.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and food prep areas, contributing to a negative dining experience.
Inconsistent Experience
While some customers enjoyed their meals and service, many others reported significant declines in quality and service over time.
- VKVladimir Kresovic2 days ago1.0So we took the whole family to Chipotle Mexican Grill and apparently they’re running a new “portion control” program… on paying customers. Every bowl looked like it was on Ozempic. Half scoops of everything. Rice? Whispered into the bowl. Chicken? Seen it. Briefly. When I asked for an actual full portion — you know, the amount you advertise — they tried to charge me DOUBLE. For a normal serving. Then caught an attitude like I was the problem. If you’re going to shrink portions, just say it. Don’t gaslight people and act offended when they notice their $15 bowl looks like a sample cup at Costco. Congratulations, you lost a whole family of customers over two scoops of rice.
- ABAliyah BarrettJan 23, 20261.0This place is absolutely terrible. This location has the worst food and service we have ever experienced. Food is never fresh. I am very disappointed that there was a piece of dark facial hair wrapped within the chicken I received in my bowl.
- BRBrittany Yanez RomoJan 23, 20261.0Picked up online - missed 2 items out of 5. HOW DO THEY MISS THAT
- RKRN KDec 16, 20251.0We had horrible chips so I went back in and got new chips. The second ones were worse than the first! My 11 year old can make better ones. The queso is also not good. Will not ever return.
- SDStephanie DavisDec 3, 20251.0Awful customer service. Awful corporate policy. Never again!! Ordered wrong location. No one could help. Crazy!!
Frequently Asked Questions About Chipotle Mexican Grill
What type of restaurant is Chipotle Settler's Creek?
Chipotle Settler's Creek is a fast-casual Mexican restaurant known for customizable burritos, bowls, quesadillas, tacos, and salads using responsibly sourced ingredients.
What are the opening hours of Chipotle Mexican Grill at Settler's Creek?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Settler's Creek offer online ordering and delivery services?
Yes, Chipotle offers online orders through their website and app, with options for in-store pickup and delivery.
How can I contact Chipotle Mexican Grill at Settler's Creek?
You can reach them by phone at +1 402-331-2874 or email at NE.2440.SettlersCreek@chipotle.com.
What is Chipotle's commitment to food quality at this location?
They serve food made with 53 real ingredients without artificial colors, flavors, or preservatives, prioritizing humane and sustainable sourcing.
Are there catering services available at Chipotle Settler's Creek?
Yes, catering is one of the services offered at this Chipotle location.
What payment methods are accepted at Chipotle Mexican Grill in Papillion?
They accept credit cards and offer gift cards as payment options.
Which nearby restaurants can I visit before or after dining at Chipotle Settler's Creek?
Nearby restaurants include Pie Five Pizza, Gugu Ramen, Jersey Mike's Subs, Golden Apple Buffet, Dunkin', Starbucks, and Jimmy John's, offering diverse dining choices in the area.
Are there fitness or wellness centers near Chipotle Settler's Creek?
Yes, Orangetheory Fitness, Pain West - Urgent Care, Pain West Physical Therapy, Revive Med Spa, and several beauty salons like Brawn & Bliss Studio and Viva Hair Studios are nearby for your health and wellness needs.
What nearby retail and service locations might be convenient for customers visiting Chipotle in Papillion?
Nearby conveniences include AT&T mobile phone store, Pinnacle Bank, Metro Credit Union, Blue Rhino Propane Exchange, and Casey’s General Store for varied services around your visit.
Brand Certified Facts from Chipotle Mexican Grill
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