Brand Certified
Arby's
4.2(825 reviews)
Certified by Arby's • Mar 01, 2026
Business Details
8570 South 71st Plaza, Papillion, NE
68133, United States
Certified by Arby's • Mar 01, 2026
(402) 592-2560
Certified by Arby's • Mar 01, 2026
http://www.arbys.com/locations/us/ne/papillion/8570-south-71st-plaza/store-7919
Certified by Arby's • Mar 01, 2026
About
Certified by Arby's • Mar 01, 2026
Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
Location
Certified by Arby's • Mar 01, 2026
Hours
Certified by Arby's • Mar 01, 2026
Reviews
4.2
825 reviews
5 stars
416
4 stars
233
3 stars
102
2 stars
37
1 star
37
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customer service experiences varied, with some staff being friendly and helpful, while others were reported as rude or inattentive.
Food Quality
Food quality was inconsistent; while many enjoyed the sandwiches and sides, there were complaints about incorrect orders and food being stale or poorly prepared.
Cleanliness
The cleanliness of the restaurant was praised by some customers, but others reported unsanitary conditions.
Order Accuracy
There were multiple instances of incorrect orders and missing items, leading to customer dissatisfaction.
Pricing Concerns
Several customers expressed that prices were becoming too high for the quality and quantity of food received.
- RLRachel Luna5 days ago3.0Pretty clean. Food always good. Not sure if they do not hire enough people during peak times but, there are times when it takes forever to get through the drive thru or even go in and get your food.
- LTLady TiFeb 2, 20264.0Food good. Kid employees need direction.
- BBBrianaFeb 1, 20262.0Listen, I originally came in for a DoorDash and I had a DoorDash bag with me so they knew I was there for DoorDash. I stood away from the counter for a while and then I decided I wanted to get something to eat and went to the counter. Everyone was standing around, one person was preparing my DoorDash order and another was stalking but the rest were just standing around talking and joking, they saw me multiple times and did not say anything to me. I had to say something to them to even get any service. Kristy was The one who helped me and she was amazing, did all the right things. I know I was there for a DoorDash order but we are still people and we should still be greeted. I used to work at Arby's and I worked on multiple restaurants, that's kind of what you guys are supposed to do.
- TKTom KempfJan 14, 20264.0The arby roast beef and the ham and Swiss are very good. I don't like the Arby's app. Every time I use it I have to enter my credit card number. Why can't the app store that information on the app? I can't take advantage of the BOGO without using the app. My card number is stored in other apps. It's an unnecessary hassle.
- NCNGOC CHONDec 25, 20255.0Clean store, good service
Brand Certified Facts from Arby's
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Certified March 01, 2026Yext Knowledge Graph
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