Zen Coffee Company is a Family Owned, Green Focused SPECIALTY COFFEE SHOP located in the Farnam Hill District of Downtown Omaha, NE and our New West Omaha location off 132nd and Center.
We strive to bring the community together by sharing the love of high quality coffee beans and delicious espresso beverages, in a warm and welcoming environment. We are NOW a scratch bake kitchen, making all food and pastries in house for your enjoyment, while featuring goods from various local shops!
We at Zen enjoy creating a unique place that customers can experience, while also providing many drink options so that everyone is included! a portion of our profits goes directly back to our community in need.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.