Food Quality
Customers frequently reported issues with cold or old food, including cold burgers and fries, and some found the food to be fresh and hot on occasion.
Customer Service
Service quality varied significantly; many reviews highlighted rude or inattentive staff, while others praised friendly and helpful employees.
Order Accuracy
Numerous customers experienced incorrect orders or missing items, leading to frustration and dissatisfaction.
Cleanliness
While some customers noted the restaurant was clean, others reported issues with cleanliness, particularly in the dining area and presence of flies.
Long Wait Times
Several reviews mentioned long wait times, both in the drive-thru and inside the restaurant, contributing to a negative experience.