Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous reviews highlighted extremely slow service, with long wait times both in the drive-thru and inside the restaurant, often leading to customer frustration.
Food Quality
Customers frequently reported receiving cold or incorrect food orders, with complaints about overcooked items and missing components.
Cleanliness
Many reviews mentioned poor cleanliness standards in the dining area and kitchen, with reports of sticky tables and unkempt environments.
Staff Attitude
Several customers noted unprofessional and rude behavior from staff, contributing to a negative dining experience.
KO
Kali Olson
Jan 3, 2026
1.0
just went through the drive through, we asked nicely to do 3 separate orders and the lady was really rude. then when it was my turn to order they got my order wrong, 😑
AG
Alex Goodoien
Dec 30, 2025
1.0
It's 930am their doors aren't open. It's clearly stated on their front door that their lobby opens at 9am. They're employees are by the front counter, they just looked at me like I was stupid for trying to come in. I tried to get their attention and to come to the door to see what was going on and they laughed and then went towards the back of store.
0-10
0 all day
CD
Candi Delavan
Dec 14, 2025
1.0
Zero stars. Picking up a Doordash order at 9 pm and they locked the doors and wouldn't let me pick up the bad of food sitting right there on the counter ready to go. There were several people eating in the lobby. They wouldn't make an exception and motioned for me to go through the drive thru which was backed up 20 minutes. I literally waited in the drive thru for 20 minutes. I'm sure the food was cold.
LR
Luis rester
Dec 13, 2025
4.0
i was born and raised in germany so my english is ok but with a strong accent and i pronounce every word very correctly. so it amazes me every time. out of the 4 times i have been there, they forgot something in my order 3 times. my orders are usually spicy chicken combo small fries small drink add some ketchup. its wild how incompetent someone must be to not even remember 4 things. eg chick fill a gets it right 99% pf the time
RP
Robert Pickel
Dec 10, 2025
1.0
Took forever to get a frosty, scanner was broken and then gave no recipient for me to add it. Poor
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru at 12730 L Street, Omaha?
Wendy's drive-thru at 12730 L Street, Omaha is open daily from 8:00 AM to midnight.
Does Wendy's at 12730 L Street offer dine-in and delivery services?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery where available at this location.
Is breakfast served at the Wendy's on 12730 L Street in Omaha?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order Wendy's food online via https://order.wendys.com or by using the Wendy's mobile app available in the App Store.
What payment methods are accepted at Wendy's on L Street?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I buy Wendy's gift cards and check their balance?
Wendy's gift cards can be purchased in-restaurant, at select retailers, or via the Wendy's gift card portal at http://www.wendysgiftcards.com. You can check your balance at https://find.wendys.com/gift-card.
How do I contact Wendy's at 12730 L Street for questions or feedback?
You can call Wendy's directly at (402) 697-1133 or reach their Customer Care team via their Contact page or phone number 888-624-8140.
What nearby attractions or places can I visit before or after dining at Wendy's on L Street?
Nearby places include the Walmart Omaha - L St for shopping, The Home Depot for home improvement needs, and Oaks Park for outdoor activities.
Are there nearby banks if I need cash before dining at Wendy's on L Street?
Yes, Great Western Bank and First Interstate Bank are nearby for your banking needs.
Is there a coffee shop nearby where I can grab a drink before or after visiting Wendy's on L Street?
Yes, Starbucks is located nearby, perfect for coffee or smoothies before or after your Wendy's visit.