Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.3
1,350 reviews
5 stars
427
4 stars
288
3 stars
223
2 stars
127
1 star
285
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with long wait times to place orders and receive food.
Food Quality
Many reviews mentioned issues with food quality, including cold, overcooked, or incorrect orders.
Cleanliness
The dining area and kitchen were often described as dirty and poorly maintained, leading to customer dissatisfaction.
Staff Behavior
Numerous complaints highlighted rude and unprofessional behavior from staff, impacting the overall customer experience.
Order Accuracy
There were multiple instances of incorrect orders being served, with missing items or wrong food being delivered.
- SAstephanie ackmanNov 15, 20252.0Very disappointing visit. Got the 2 JBC 8$ bag plus the Bacon double stack bag. We used to love Wendy's and visited often, but this visit was all-around poor quality. The Jr. Bacon cheeseburgers were okay, but the meat was dry and looked like it had been in a warmer for an extended period of time. The Bacon double stack we received was just a single cheeseburger. I did take it back but all they did was add a couple pieces of Bacon without adding a second patty, couldn't even eat most of it. Not sure how soon we will bother going back. Sorry Wendy's, just bad food served by a staff that acted like they didn't want to be there.
- JMJessica McafeeNov 11, 20251.0Please teach yall employees some damn customer service skills! Its vital!
- SRShanna RuffinNov 8, 20251.0TERRIBLE WAIT TIMES!!!!!!!! They leave you on hold at the speaker for about 10 min and you would think the food would be fresh, blowing steam with freshness considering the wait times but NOPE! Skip this Wendys if you can it seems like nobody moves anywhere close to fast, my grandma could prepare the food quicker than this! A drive thru at Wendys should not take 15-20 min toFULLY GET THROUGH!
- TNTony NeemeyerOct 31, 20251.0Unfortunately I cant gove no stars but I was just in wendys on l street by the home depot and bunch of lady's came in talking loud and one lady got free cookies without paying for them they need corporate to come back maybe the service be a whole lot better
- CKCheryl KingOct 17, 20252.0The gut behind the register spent more time shooting the breeze with the food prep people than he did taking orders inside the place today. I got 2 not even cooked limp greasy fries in my portion, seriously like they were not even half cooked. I told him it was a to go order and he put food on a tray. Lady behind me had to ASK for her reciept. Management needs to step on here and TRAIN your people!,
Frequently Asked Questions About Wendy's
Is Highway L Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Omaha, NE?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Omaha, NE into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (402) 697-1133.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Highway L Wendy’s serve breakfast?
Yes, this Wendy’s location in Omaha, NE serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-thru at 12730 L Street, Omaha?
Wendy's drive-thru at 12730 L Street, Omaha is open daily from 8:00 AM to midnight.
Does Wendy's at 12730 L Street offer dine-in and delivery services?
Yes, Wendy's offers dine-in, drive-thru, takeout, and delivery where available at this location.
Is breakfast served at the Wendy's on 12730 L Street in Omaha?
Yes, this Wendy's location serves breakfast including combos, sandwiches, coffee, and sides.
How can I order Wendy's food online or through an app?
You can order Wendy's food online via https://order.wendys.com or by using the Wendy's mobile app available in the App Store.
What payment methods are accepted at Wendy's on L Street?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Where can I buy Wendy's gift cards and check their balance?
Wendy's gift cards can be purchased in-restaurant, at select retailers, or via the Wendy's gift card portal at http://www.wendysgiftcards.com. You can check your balance at https://find.wendys.com/gift-card.
How do I contact Wendy's at 12730 L Street for questions or feedback?
You can call Wendy's directly at (402) 697-1133 or reach their Customer Care team via their Contact page or phone number 888-624-8140.
What nearby attractions or places can I visit before or after dining at Wendy's on L Street?
Nearby places include the Walmart Omaha - L St for shopping, The Home Depot for home improvement needs, and Oaks Park for outdoor activities.
Are there nearby banks if I need cash before dining at Wendy's on L Street?
Yes, Great Western Bank and First Interstate Bank are nearby for your banking needs.
Is there a coffee shop nearby where I can grab a drink before or after visiting Wendy's on L Street?
Yes, Starbucks is located nearby, perfect for coffee or smoothies before or after your Wendy's visit.