Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,082 reviews
5 stars
322
4 stars
223
3 stars
162
2 stars
96
1 star
279
What are people saying?
AI-generated from recent customer reviews
Management Issues
Customers frequently reported poor management practices, including rude behavior from staff and miscommunication regarding store hours.
Service Speed
Many reviews highlighted slow service, particularly in the drive-thru, with long wait times for orders.
Food Quality
There were mixed reviews on food quality, with some customers enjoying their meals while others received cold or poorly prepared food.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining areas and bathrooms.
Staff Attitude
Customer experiences varied widely regarding staff friendliness, with some praising helpful employees while others reported rudeness.
- JHJS HDec 18, 20251.0Poor Management is the #1 reason why businesses go out of business... This place is just that. They'll hang up on you, and then if you call back, they pick up and hang up. Ashley, (apparently) one of the managers is awful. Going to try for general manager and maybe regional if needed... Sad businesses are run like this
- SKShelley KnutsonDec 17, 20252.0Don't waste your money. The new chicken stripes are terrible. The service was also not up to par.
- TGTrained to GoDec 17, 20255.0This Wendy's does it right! Clean lobby, fresh fries. Felicia was more than helpful super friendly must visit for a chill quick dine in experience.
- RBRobert BonanataNov 30, 20251.0Meat was raw
- SWShannon WalkerNov 4, 20255.0Very yummy 😋 delicious chilli and just what we needed. Good service thank u
Frequently Asked Questions About Wendy's
Is S. 72nd #4 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the hours of operation for Wendy's at 711 S 72nd St, Omaha, NE?
Wendy's at 711 S 72nd St, Omaha is open daily from 8:00 AM to 11:00 PM, including drive-through service.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through their app or website.
Can I place an order online or through a mobile app for Wendy's at 711 S 72nd St?
Yes, you can place your order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store for quick and easy ordering.
What payment options are accepted at Wendy's on S 72nd St?
This Wendy's location accepts American Express, cash, Discover, Mastercard, and Visa payments.
Does this Wendy's have a drive-thru service?
Yes, the Wendy's at 711 S 72nd St offers a drive-thru service daily from 8:00 AM to 11:00 PM.
How can I provide feedback or contact the Wendy's at this location?
You can provide feedback through Wendy's Customer Care team via their Contact page, call (402) 392-0930 directly, or complete the Wendy’s Customer Satisfaction Survey using your receipt details.
Are there other fast food options nearby Wendy’s at 711 S 72nd St?
Yes, near this Wendy’s you can find other fast food options such as Smashburger and another Wendy’s to enjoy more variety.
What coffee and bakery places are near Wendy's on S 72nd St?
Nearby coffee and bakery spots include Dunkin' and The Omaha Bakery, perfect for grabbing a coffee or treats before or after your Wendy’s visit.
Are there any retail or specialty stores near this Wendy’s location?
Yes, Big Lots (discount store), Michaels Stores (arts and crafts), and Penzeys Spices (specialty foods) are close by for convenient shopping after your meal.
What meal options are served at Wendy’s 711 S 72nd St location?
This Wendy’s location serves breakfast, lunch, and dinner with a variety of menu items available for dine-in, drive-thru, and delivery.