Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.2
1,081 reviews
5 stars
320
4 stars
223
3 stars
162
2 stars
96
1 star
280
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported a mix of excellent and poor service, with some praising friendly staff while others experienced rudeness and long wait times.
Food Quality
Food quality was inconsistent, with some customers enjoying fresh meals while others received cold or poorly prepared items.
Cleanliness
Multiple reviews highlighted cleanliness issues, including dirty dining areas and bathrooms.
Operational Hours
Many customers noted that the location frequently closed earlier than posted hours, leading to frustration.
Staff Attitude
Staff attitude varied significantly, with some being described as friendly and helpful, while others were reported as rude and unprofessional.
- SWShannon WalkerNov 4, 20255.0Very yummy 😋 delicious chilli and just what we needed. Good service thank u
- LWLA TRICE WASHINGTONOct 29, 20251.0The staff especially the elderly staff member are treated horribly by Pam the manager.
- BCBrettany ClineOct 26, 20251.0Larry is a 67 year old man who has worked at this location for 37 years and makes 13.00 an hour. That's pitiful. Do better!
- APAmaya C. (Papaya)Oct 24, 20255.0The crew tonight was awesome, they handled the challenges of fast food service pretty well and it was cool to see them work as a team 👍 Growing points: -Could have used a little more lettuce in my salad -make sure facts are straight before relaying info to customer to negate communication corrections :)
- AAAmeisOct 19, 20255.0The entire staff @ the 72nd location should be commended for their substantial efforts in turning this spot into the very best Wendy's in all of Omaha! To the people over at corporate, I do hope you're paying attention for this location serves as the benchmark by which all other Wendy's should be measured. Both the manager and the team as a whole were top-flight all the way. The team truly shined and worked in seamless synchronicity with one another. They never missed a beat even during their busy lunch rush. And yet as impressive as their collective efforts were to behold they were also trumped in comparison as to how unbelievably friendly and outgoing each and every team member was to every single customer that walked through the door. To say I was impressed would be an understatement for the group you have working over at 72 and Dodge are some kindest people you could ever hope to cross paths with. Simply outstanding. It's rare to find that sort of hospitality nowadays even at 3 Star Michelin rated restaurants let alone a fast food chain. Top marks all around. Bravo and keep up the great work! : )
Frequently Asked Questions About Wendy's
Is S. 72nd #4 Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Omaha, NE?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Omaha, NE into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (402) 392-0930.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does S. 72nd #4 Wendy’s serve breakfast?
Yes, this Wendy’s location in Omaha, NE serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the hours of operation for Wendy's at 711 S 72nd St, Omaha, NE?
Wendy's at 711 S 72nd St, Omaha is open daily from 8:00 AM to 11:00 PM, including drive-through service.
Does this Wendy's location offer breakfast?
Yes, this Wendy's location serves breakfast. You can order breakfast combos, croissant, biscuit and classic sandwiches, coffee, and sides through their app or website.
Can I place an order online or through a mobile app for Wendy's at 711 S 72nd St?
Yes, you can place your order online at order.wendys.com or use the Wendy's mobile app available on the Apple App Store for quick and easy ordering.
What payment options are accepted at Wendy's on S 72nd St?
This Wendy's location accepts American Express, cash, Discover, Mastercard, and Visa payments.
Does this Wendy's have a drive-thru service?
Yes, the Wendy's at 711 S 72nd St offers a drive-thru service daily from 8:00 AM to 11:00 PM.
How can I provide feedback or contact the Wendy's at this location?
You can provide feedback through Wendy's Customer Care team via their Contact page, call (402) 392-0930 directly, or complete the Wendy’s Customer Satisfaction Survey using your receipt details.
Are there other fast food options nearby Wendy’s at 711 S 72nd St?
Yes, near this Wendy’s you can find other fast food options such as Smashburger and another Wendy’s to enjoy more variety.
What coffee and bakery places are near Wendy's on S 72nd St?
Nearby coffee and bakery spots include Dunkin' and The Omaha Bakery, perfect for grabbing a coffee or treats before or after your Wendy’s visit.
Are there any retail or specialty stores near this Wendy’s location?
Yes, Big Lots (discount store), Michaels Stores (arts and crafts), and Penzeys Spices (specialty foods) are close by for convenient shopping after your meal.
What meal options are served at Wendy’s 711 S 72nd St location?
This Wendy’s location serves breakfast, lunch, and dinner with a variety of menu items available for dine-in, drive-thru, and delivery.