Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 16845 Polk Plaza in Omaha. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported consistent issues with incorrect orders, including missing items and wrong food.
Service Speed
Many reviews highlighted slow service, with long wait times reported both in drive-thru and for in-store orders.
Customer Service
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Food Quality
Feedback indicated that food quality was often subpar, with complaints about cold, poorly prepared, or incorrectly made items.
Management Issues
Customers noted poor management practices, including staff arguing and lack of organization, leading to chaotic service.
SS
Steve Smith
Nov 13, 2025
1.0
Easily the slowest Taco Bell in town. Employees definitely take their time and walk around and talk while you have a lobby full of people. Took 45 minutes for 2 tacos.
AS
Andrea S
Oct 26, 2025
1.0
Disgusting. The food they gave us tonight was drenched in liquid of some sort. It was cold and nasty. Not edible and immediate went in our trash. Will never eat there again.
QH
Quinn Haynes
Oct 25, 2025
1.0
Trash. Gave the wrong order. Who orders a bean pizza?
CC
chris
Oct 22, 2025
5.0
This place has some rough reviews and I have had poor service at nights. I will say when I went for lunch yesterday, it was great. Fast and professional customer service from the young gentleman Tuesday around 2. Food was great.
AB
Autumn Bravo
Oct 20, 2025
1.0
My food always taking forever and then they give me the shittiest food like swear they put like one piece of chicken in total on my quesadillas, they are always out of shit, don’t piss me off again.
What are the drive-through hours at Taco Bell 16845 Polk Plaza in Omaha?
The drive-through is open from 7:00 AM to 2:00 AM Monday through Thursday and Sunday, and until 3:00 AM on Friday and Saturday.
Where is Taco Bell located in Omaha?
Taco Bell is located at 16845 Polk Plaza, Omaha, NE 68135, USA.
What popular menu items can I find at this Taco Bell?
You can enjoy classic tacos, burritos, Crunchwrap Supreme, Cheesy Gordita Crunch, and Dollar Cravings specials.
Can I order Taco Bell food online or through a mobile app for pickup or delivery?
Yes, you can order ahead online or on the mobile app for pickup at the restaurant or get your food delivered.
What payment options are accepted at this Taco Bell location?
They accept American Express, Cash, Discover, MasterCard, and Visa credit/debit cards.
Does Taco Bell 16845 Polk Plaza offer vegetarian options and serve breakfast?
Yes, this location serves vegetarian options and breakfast menu items.
What are the operating hours of Taco Bell 16845 Polk Plaza for dine-in and takeout?
The restaurant is open daily from 7:00 AM to 2:00 AM except on Fridays and Saturdays when it stays open until 3:00 AM, serving breakfast, lunch, dinner, and dessert.
Are there nearby places I can visit before or after dining at Taco Bell Omaha?
Yes, nearby you can find BMO Bank, Pickleman’s Gourmet Cafe, and Jimmy John's, which provide options for banking and additional dining experiences.
How can nearby transit or services assist me in visiting Taco Bell at Polk Plaza?
Nearby services like U-Haul Neighborhood Dealer for rentals and Bitcoin Depot ATM can help while you visit, and several banks such as Pinnacle Bank are close by for convenient errands.
What entertainment or wellness spots are near Taco Bell 16845 Polk Plaza?
Close to Taco Bell, you can visit Koko FitClub and Snap Fitness gyms, Creative Nails Spa, and Eshelman Chiropractic for wellness and self-care.