Taco Bell

3.5
718 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 14606 W Maple Rd in Omaha. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
14606 W Maple Rd, Omaha, NE
68116, United States

Hours

Reviews

3.5
718 reviews
5 stars
262
4 stars
155
3 stars
109
2 stars
48
1 star
144

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unhelpful staff, with many experiences of poor customer service and long wait times.

Food Quality

Many reviews highlighted inconsistent food quality, including cold, undercooked, or incorrect orders.

Order Accuracy

Frequent complaints about incorrect orders and missing items, leading to customer frustration.

Cleanliness

Some customers noted cleanliness issues, particularly with kiosks and dining areas.

Positive Experiences

A few customers praised the friendly service and quick drive-thru experiences, indicating that not all visits were negative.
  • TT
    Thomas
    Dec 5, 2025
    1.0
    You could order the exact same thing from here for an entire month and it wont be made the same once. I dont understand how there can be such a lack of quality control and so many issues unless the employees just don't care. Just a waste of money at this point. The food given to me was inedible, wet, soggy, and lukewarm at best.
  • JH
    Jackzen Hayes
    Nov 30, 2025
    1.0
    To start, I ordered my food in the lobby and by the time i receieved my food (Nacho fries and a grilled cheese burrito) it was all very cold. Ive had cold food before, no big deal, they were most likely busy with drive through or online orders so i didnt think much of it. Come to about 5 minutes later, I hear someone yelling about how one of the workers is too slow and isnt getting things out in time. This shocked me, as ive never been to a taco bell where the employees are yelling while customers are in the lobby. One group just got up and left, another shook their heads while looking over. After all the yelling is done, I walk up to the counter to find the employee who was being yelled at. They were maybe 18 at the oldest and their eyes were FILLED with tears. It was clearly her first job, if not that then she was just starting out. I tried to ask whats wrong and if there was any way I could help, but the employee just brushed it off and said “oh the general manager can be a bit honest sometimes.” THE GENERAL MANAGER?? I would expect something like this to come from an employee that had been there for a long time. I tried asking who i assumed the general manager was about the situation, and i kid you not, i was told to shut my mouth. This is beyond disrepectful behavior from a GENERAL manager. I dont expect a refund or new food, All I expect is that taco bell gets their shit together and learn how to act like a real american establishment.
  • JT
    Jake Thayer
    Nov 12, 2025
    5.0
    I consider myself a Taco Bell aficionado. I’ve been to them all over the US. I live walking distance to this one. I think it’s top notch. People there are always super nice, the drive thru hardly ever takes more than a few minutes despite being relatively busy, and the food is generally really good for Taco Bell standards. Happy that it’s my “home” Taco Bell
  • FS
    Frances Shelton
    Nov 4, 2025
    5.0
    Quick & Tasty Burrito Supreme. Wonderful Customer Service in the Drive-thru.
  • KB
    Kristin Bender
    Oct 17, 2025
    1.0
    I asked for my food and the guy just flat out said “no” in the meanest tone ever and hung up

Frequently Asked Questions About Taco Bell

What are the drive-thru hours at this Taco Bell location?

The drive-thru is open from 7:00 AM to 2:00 AM Monday through Wednesday and on Sunday, and until 3:00 AM from Thursday through Saturday.

Where is this Taco Bell located?

This Taco Bell is located at 14606 W Maple Rd, Omaha, NE, 68116, USA.