Taco Bell

3.3
301 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 4810 South 72nd St. in Omaha. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
4810 South 72nd St., Omaha, NE
68127, United States

Hours

Reviews

3.3
301 reviews
5 stars
111
4 stars
58
3 stars
35
2 stars
15
1 star
82

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unprofessional behavior from staff, with several customers expressing dissatisfaction with how they were treated.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poor food quality, leading to frustration and disappointment.

Operational Hours

Customers frequently noted that the location often closed earlier than advertised, with locked doors during business hours and unresponsive staff.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty tables and inadequate food preparation standards.

Positive Experiences

Despite the negative feedback, some customers praised specific staff members for excellent service and expressed appreciation for their efforts.
  • ES
    Eder Sanchez
    Dec 24, 2025
    1.0
    I ordered food for my family online on Christmas Eve and hour before closing, in my opinion is reasonable. But the boy working the cash register told me “we close in 50 minutes, all the beef orders are gonna have to be chicken because I have no beef premade” I think is very unprofessional and unsatisfying. I’ve working in fast food before, if a customer comes in 5 or even 1 minute before closing the right thing to do is serve them, even if it means dirtying your cleaned station. I suggest management train their staff better, and for the staff to not be so lazy. WILL not be returning to this location
  • CK
    Chris Kirk
    Dec 17, 2025
    1.0
    Tried to eat here for breakfast during regular business hours on 12/16 but the doors were locked. I assume there were employees inside because there were a couple cars in the parking lot. Took my business elsewhere today
  • SR
    Sky Robinson
    Dec 10, 2025
    1.0
    Usually the staff here are pretty nice but I called the store once, got answered with someone rudely saying hello, I asked if this was taco bell since she didn't say anything besides hello, then she hung up on me. I called again, and she said hello rudely twice before I finally could get a word in and asked if they were open. The reason I was calling was because the location next to me is closed so I wanted to make sure this one was open. Her tone was the same as earlier, annoyed, rude when she said yes. I walked into the store to ask for a manager and asked who had been answering the phones because it was completely unacceptable how I was talked to. Both people on staff lied and said initially that nobody called the store and that they didn't answer the phone. I then explained exactly what happened until the second girl who was younger and wearing a long single braid and she then all of a sudden remembered those phone calls but said she "couldn't hear anyone "... So she had already lied to me about answering the phone. This is completely ridiculous, it is not that hard of a job, I would know. I would like to be contacted about this when a manager is "back in town".
  • GS
    Gloria Sanchez
    Nov 18, 2025
    5.0
    Great service. I ordered my food and the wrong Taco Bell and the staff was accommodating and efficient by getting me a new order
  • JJ
    jlemus09
    Nov 10, 2025
    1.0
    Always get asked if I want sauce via driver through and they always forget.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell, 4810 South 72nd St., Omaha?

The drive-through is open from 8:00 AM to midnight Monday through Saturday, and from 8:00 AM to 10:00 PM on Sunday.

What types of payment does Taco Bell at 4810 South 72nd St. accept?

They accept American Express, Cash, Discover, MasterCard, and Visa.