Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Omaha Subway® Restaurant at 4020 Dodge St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with reports of rude staff, lack of attention, and unprofessional behavior from management.
Food Quality
Customers expressed dissatisfaction with food quality, including poorly made sandwiches, missing ingredients, and issues with freshness.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty soda machines and bathrooms, contributing to a negative dining experience.
Staffing Issues
Many customers noted long wait times and poor service due to understaffing, with some employees appearing overwhelmed or uninterested in serving customers.
TT
Thunder Thug
Jan 29, 2026
3.0
So, I went in to use a coupon I had. Sandwich got made, everything "was" fine. (Emphasis on was) until I discovered the Mountain Dew dispenser they have wasn't checked. My drink was like clear as water but had a strong dour taste. It was not Mountain Dew. Told employee about it, and she gave me my cup back with what she thought she filled up with Mountain Dew but still had that overbearing sour taste. So she allowed me to get one of the bottled Mountain Dews from the fridgerator machine they have. As far as the bag of chips go, there wasn't really a "variety" to pick from. I was thinking they would've had cheetah or duritos or something besides mostly lays and maybe one other named chips. There's definitely room for improvement. But please frequently check your sodas fountain drinks so that this doesn't just happen unexpectedly.
EDIT: February 10th, I went back to Subway and they had Doritos and the Mountain Dew machine was working much better. I can't say whether they saw my initial review but it seemed like they did and I really appreciate that. Service was much better overall.
CS
chris s
Jan 27, 2026
1.0
Very dirty. The old lady is very racist and somehow asked me if I spoke English? I will be taking this all the way to corporate. A Subway that supports racism? Yea we will see about that.
DR
daisy rodriguez
Jan 9, 2026
1.0
This place needs to be shut down. The workers seem to be foreigners that barely understand english. Chicken was NOT grilled,i would say it was almost raw. Forgot my chips on my order and overall wrapping and appearance was not pleasant.
3E
3rd “𓂀𓂀” Eye
Jan 2, 2026
4.0
Highly recommended 👌🏾 👍 👏 fresh to order very polite staff friendly fast 🏃♂️ 😀 service
FB
Fort Bros
Dec 22, 2025
1.0
I’m a very kind and understanding person , I get it some people don’t like their jobs but the manager at this location was so OUTRAGEOUSLY rude and obviously didn’t want to be there. Was just slapping my food around and by the time she wrapped it up it looked like a churro. & this isn’t the first time this has happened but giving the benefit of the doubt I came back but never again!
What is the address of the Subway restaurant in Omaha?
The Subway restaurant is located at 4020 Dodge St, Douglas, Omaha, NE 68131.
What are the operating hours of the Subway at 4020 Dodge St?
The restaurant is open Monday to Thursday from 9:00 AM to 10:00 PM, Friday and Saturday from 9:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.
Does this Subway restaurant offer delivery services?
Yes, this Subway offers delivery services in addition to in-restaurant dining and curbside pickup.
Can I order catering services from the Subway at 4020 Dodge St?
Yes, Subway provides catering services to help with your event needs.
What meals are served at this Subway location?
This Subway restaurant serves breakfast, lunch, and dinner.
Is there a drive-through option available at this Subway?
Yes, this Subway location has a drive-through service.
How can I place an order online for this Subway?
You can order online easily via their menu link: https://subway.com/en-us/restaurant/11144-0/menu/
What are some nearby places I can visit around Subway at 4020 Dodge St?
Nearby places include The Original Twigs (a tobacco and flower shop), Mega Saver convenience store, and Bruegger's Bagels café for more dining options.
Are there other restaurants close to this Subway?
Yes, other nearby restaurants include Jimmy John's sandwich shop, McDonald's fast food, Feta's Gyros and Catering, and Katie's Greek Restaurant & Taverna.
What healthcare facilities are near the Subway on Dodge St?
Nearby healthcare facilities include Dodge Street Radiology, 40th & Dodge Family Dentistry, Clarkson Family Medicine, Nebraska Medicine Midtown Health Center, and University Tower - The Nebraska Medical Center.
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