Subway

3.5
354 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Omaha Subway® Restaurant at 4020 Dodge St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
4020 Dodge St, Omaha, NE
68131, United States

Hours

Reviews

3.5
354 reviews
5 stars
142
4 stars
80
3 stars
37
2 stars
16
1 star
79

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with complaints about rude staff, lack of attention, and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and poorly prepared sandwiches, leading to dissatisfaction.

Staffing Issues

Several reviews mentioned long wait times and slow service, often attributed to being understaffed or having inexperienced employees.

Food Quality

While some customers enjoyed their sandwiches, there were frequent complaints about the quality of the food, including stale bread and poorly made sandwiches.
  • DR
    daisy rodriguez
    3 days ago
    1.0
    This place needs to be shut down. The workers seem to be foreigners that barely understand english. Chicken was NOT grilled,i would say it was almost raw. Forgot my chips on my order and overall wrapping and appearance was not pleasant.
  • 3E
    3rd “𓂀𓂀” Eye
    Jan 2, 2026
    4.0
    Highly recommended 👌🏾 👍 👏 fresh to order very polite staff friendly fast 🏃‍♂️ 😀 service
  • FB
    Fort Bros
    Dec 22, 2025
    1.0
    I’m a very kind and understanding person , I get it some people don’t like their jobs but the manager at this location was so OUTRAGEOUSLY rude and obviously didn’t want to be there. Was just slapping my food around and by the time she wrapped it up it looked like a churro. & this isn’t the first time this has happened but giving the benefit of the doubt I came back but never again!
  • PG
    princess Gab
    Oct 14, 2025
    5.0
    Jamie is one of the best sandwhich makers yall have kind fast and amazing!!
  • TT
    TF
    Aug 26, 2025
    1.0
    There is a lady not sure what her name is but she is I a foreigner. She is HORRIBLE,RUID AND DISRESPECTFUL. I have been to some restaurants or fast food places where the service is not good. She is number 1 because she is the worst I have ever came in contact with. Don't go through the drive thru she never responds. When you pull up to the window she looks at you then she'll walk away like she doesn't see you. She is always saying they are out of something She does not need to be retrained . She needs to be FIRED ASAP.

Frequently Asked Questions About Subway

What is the address of the Subway restaurant in Omaha?

The Subway restaurant is located at 4020 Dodge St, Douglas, Omaha, NE 68131.

What are the operating hours of the Subway at 4020 Dodge St?

The restaurant is open Monday to Thursday from 9:00 AM to 10:00 PM, Friday and Saturday from 9:00 AM to 11:00 PM, and Sunday from 11:00 AM to 10:00 PM.