Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Omaha Subway® Restaurant at 2509 Abbott Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughNot available
Location
Hours
Reviews
3.9
295 reviews
5 stars
142
4 stars
67
3 stars
27
2 stars
21
1 star
38
What are people saying?
AI-generated from recent customer reviews
Food Quality
Several customers reported issues with food quality, including soggy ingredients, poorly made sandwiches, and instances of hair found in food.
Customer Service
Customer service experiences varied widely; some praised the staff for being friendly and helpful, while others reported rude behavior and poor service.
Cleanliness
The restaurant was noted for being clean by some customers, but others mentioned unsanitary conditions and a lack of restroom access.
Service Speed
Many reviews highlighted slow service, with customers experiencing long wait times for their orders, both in-store and for online pickups.
Management Issues
Several reviews pointed to problems with management, including unprofessional behavior and poor treatment of staff, which affected overall service quality.
- THTony HemmerNov 15, 20255.0Good sandwiches!
- DBdoug burgessNov 8, 20251.0Ordered 3 sandwiches. NOT TOASTED. Young man decided to toast them anyhow after being asked not to several times. Then while cutting them one of them lost nearly all fillings from 1 side and he laughed and said sorry and wrapped it up and put it in the bag. I asked if we could get them all 3 made correctly and he responded with. Have a great day and enjoy. I asked again and he ignored me with a deer in headlights look. I get it it, its not the most glamorous job. But its your job. Just follow simple directions.
- DDDavidNov 2, 20251.0This is the worst subway I have ever eaten. The tomatoes were soggy and past their prime. The chicken had no flavor and wasn't cooked enough. I am highly disappointed and upset at the quality of the food as well as the staff. The man who made our sandwiches didn't seem to care to be there. He threw stuff on the bread without caring how sloppy it turned out... I don't want to eat here again.
- NANadja AndersonOct 17, 20255.0I went into this establishment and it was very clean from what I observed the Crew Member was very polite and greeted me as I walked in held a conversation with manager and crew. protective of her boss and that was intriguing to me ive worked in restaurant field for 25+ years and they seem to be a great team i would say a solid foundation here. The atmosphere was like home and I definitely recommend this Subway The manager cares for her customers without a doubt she gave the most outstanding customer service. Great place HIGHLY RECOMMEND THESE TWO WOMEN WERE GRRRREAT!!!
- MMM MOct 7, 20251.0Tried to cancel an order as the website and app says to do it through the store as I was unable to pick it up. The lady cece on the phone said she wasn’t gonna be able to do anything for me. Which I know isn’t right!! Still have not received my refund through them!! Terrible service.
Frequently Asked Questions About Subway
What types of meals are served at Subway located at 2509 Abbott Plaza?
Subway serves breakfast, lunch, and dinner at this location.
What are the operating hours for the Omaha Subway at Phillips 66 C-Store?
The restaurant is open every day from 9:00 AM to 10:00 PM.
Does this Subway offer delivery or pickup services?
Yes, they offer in-store pickup and delivery services for customer convenience.
Can I order online or through an app from this Subway location?
Yes, you can order quickly and easily online or through the Subway app.
Is catering available at this Subway?
Yes, this Subway location offers catering services.
Does this Subway have dine-in options?
Yes, they serve dine-in customers at this location.
What kind of sandwiches can I expect at this Subway?
They offer famous Footlong sandwiches, 6” sandwiches, wraps, and salads with fresh-baked bread and fresh cut veggies.
Which nearby ice cream shop can I visit after having a meal at Subway?
Goodrich Ice Cream is nearby, perfect for a sweet treat after your Subway meal.
Are there hotels near the Subway at 2509 Abbott Plaza for convenient accommodation?
Yes, nearby hotels include Holiday Inn Express & Suites Omaha Airport, Best Western Plus Omaha Airport Inn and Suites, Candlewood Suites Omaha Airport, Sleep Inn & Suites Airport, and La Quinta Inn & Suites Omaha Airport Downtown.
What nearby convenience store can customers visit for last-minute needs when coming to Subway?
Mega Saver is a nearby convenience store where customers can shop easily around their Subway visit.