Subway

3.9
296 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local Omaha Subway® Restaurant at 2509 Abbott Plaza brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
2509 Abbott Plaza, Omaha, NE
68110, United States

Hours

Reviews

3.9
296 reviews
5 stars
143
4 stars
67
3 stars
27
2 stars
21
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised the friendly staff while others reported rude behavior and poor service.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and delicious sandwiches, while others complained about soggy ingredients and poorly made orders.

Cleanliness

The restaurant is generally reported as clean, but there are complaints about unsanitary conditions and lack of restroom access.

Service Speed

Service speed varies significantly; some customers experienced long wait times, while others noted quick service.
  • SB
    Shawn Bryde
    Dec 27, 2025
    5.0
    Staff was helpful and kind, but not just that! There was music playing and the employees were enjoying it in stride while preparing my food, it made a welcoming environment.
  • TH
    Tony Hemmer
    Nov 15, 2025
    5.0
    Good sandwiches!
  • DB
    doug burgess
    Nov 8, 2025
    1.0
    Ordered 3 sandwiches. NOT TOASTED. Young man decided to toast them anyhow after being asked not to several times. Then while cutting them one of them lost nearly all fillings from 1 side and he laughed and said sorry and wrapped it up and put it in the bag. I asked if we could get them all 3 made correctly and he responded with. Have a great day and enjoy. I asked again and he ignored me with a deer in headlights look. I get it it, its not the most glamorous job. But its your job. Just follow simple directions.
  • DD
    David
    Nov 2, 2025
    1.0
    This is the worst subway I have ever eaten. The tomatoes were soggy and past their prime. The chicken had no flavor and wasn't cooked enough. I am highly disappointed and upset at the quality of the food as well as the staff. The man who made our sandwiches didn't seem to care to be there. He threw stuff on the bread without caring how sloppy it turned out... I don't want to eat here again.
  • NA
    Nadja Anderson
    Oct 17, 2025
    5.0
    I went into this establishment and it was very clean from what I observed the Crew Member was very polite and greeted me as I walked in held a conversation with manager and crew. protective of her boss and that was intriguing to me ive worked in restaurant field for 25+ years and they seem to be a great team i would say a solid foundation here. The atmosphere was like home and I definitely recommend this Subway The manager cares for her customers without a doubt she gave the most outstanding customer service. Great place HIGHLY RECOMMEND THESE TWO WOMEN WERE GRRRREAT!!!

Frequently Asked Questions About Subway

What types of meals are served at Subway located at 2509 Abbott Plaza?

Subway serves breakfast, lunch, and dinner at this location.

What are the operating hours for the Omaha Subway at Phillips 66 C-Store?

The restaurant is open every day from 9:00 AM to 10:00 PM.