Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Omaha Subway® Restaurant at 2302 L Street brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.
Food Quality
While some customers enjoyed the sandwiches and found them fresh, others reported issues with incorrect orders and lack of ingredients.
Pricing Concerns
Several customers felt that the prices were too high for the quality and quantity of food received.
Cleanliness Issues
Multiple reviews mentioned unsanitary conditions, particularly in the bathrooms and overall store cleanliness.
Mixed Experiences
Some customers had positive experiences with friendly staff and good food, while others had negative encounters, indicating inconsistency in service.
TB
Tyler Blanchard
Sep 22, 2025
1.0
I have been trying for 5 days to get an order refunded. The first day I called immediately after placing the order. The lady who answered was rude and dismissive. She told me I had to cancel the order on the app, that she could not do it. After successfully trying to figure out how to cancel it on the app, I searched how to cancel it, and found out it can't be done over the app. That I was right to call the store, only they can cancel it.
I called the store back and the same lady answered. She was irritated I called back and was incredibly rude. She told me again I had to do it on the app, and I told her that it was not possible, that she has to cancel it from the store. She became even more frustrated and told me she was "too busy to cancel it right now" but that she 'will get to it when she gets to it". I said I would like to speak to a manager to make sure my order is refunded and she said there was no manager there, that she is "acting manager".
I called back the next 2 days in a row, where she answered each time asked for my name, and then told me there is no manager available today. The lady has not given me her name but this all started on Thursday, Sept 18th at 3:55 pm. This lady is incredibly rude and at the very least needs to be sat down with and have customer service discussed with her. I will never visit this location, I will drive the extra miles to the next Subway.
CB
clarence barker
Sep 13, 2025
5.0
never went hungry as long as they are open
SS
Susan Stogdill
Sep 5, 2025
4.0
I asked for lots of tomatoes....she told me after 3 she could do 1 more & that was it. I'll never go back to this location!!!